Robyn Power
St. John's
Summary
Skilled Pharmacy Assistant who has experience in retail and long term care pharmacy environments. Dedicated to maintaining smooth operations and helping customers with individual medication needs. Highly responsible in dealing with controlled substances and kind with customers of all backgrounds. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Has a passion for learning new skill sets and building continued knowledge for self development.
Overview
14
14
years of professional experience
Work History
Pharmacy Assistant
Lawtons Drugs
04.2015 - Current
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Improved operational efficiency by assisting with routine administrative tasks such as filing, data entry, and report generation.
- Collaborated with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.
- Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
- Skilled at working independently and collaboratively in a team environment.
- Established and maintained patient profiles, updating organizational database with current information.
- Gained extensive knowledge in data entry, analysis and reporting.
Deli Clerk
Sobeys
09.2010 - 03.2015
- Collaborated with other departments to promote cross-merchandising opportunities and improve overall store performance.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Supported store success through participation in inventory audits and suggesting improvements for deli department operations.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
Education
High School Diploma -
Bishops Collage
St. John's, NL06.2010
Skills
- Documentation Management
- Critical Thinking
- Collaboration and Teamwork
- Prescription Interpretation
- Patient Records Management
- Data Entry
- Workflow Optimization
- Attention to Detail
- Dependable and Responsible
- Insurance Verification
Languages
English
Full Professional
Timeline
Pharmacy Assistant
Lawtons Drugs
04.2015 - Current
Deli Clerk
Sobeys
09.2010 - 03.2015
High School Diploma -
Bishops Collage
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