Robyn Coan
Utrecht
Summary
Proactive and people-oriented Cum Laude Master's graduate in Organisational Psychology with experience co-ordinating learning programmes and supporting employee development in an international corporate environment. Strong in stakeholder communication, facilitation and organising learning initiatives. Actively learning Dutch (B1) and motivated to grow in a people-focused learning environment.
Overview
2
2
Languages
10
10
years of professional experience
Work History
HR PMO Intern
Here Technologies
Eindhoven
02.2026 - 07.2026
- Delivered monthly Learning Academy sessions, coordinating HR leaders, managers and facilitators to provide consistent learning opportunities.
- Standardised speaker onboarding through a structured process and reusable template, improving preparation and support for internal facilitators.
- Improved learning programme administration by coordinating logistics, tracking participant feedback and using insights to shape future sessions.
- Supported leadership development by configuring a Microsoft Copilot agent to help employees navigate development pathways and available resources.
- Conducted research and benchmarking on HR and employee development topics, translating findings into practical recommendations for stakeholders.
- Supported Talent Acquisition in scheduling up to 100 interviews per week, coordinating communication between recruiters, candidates, hiring managers and interviewers.
- Contributed to workplace wellbeing and inclusion initiatives by designing and facilitating a workplace wellbeing discussion session and participating in the Women’s Initiative network.
- Supported HR Operations efficiency by organising templates and resources, making information easier for colleagues to access and use.
Shift leafer
Teds
Utrecht
08.2025 - Current
- Supported employee onboarding and development by maintaining skill matrices, training checklists and documentation, and working with employees and management to identify training needs.
- Acted as a first point of contact for employees, providing guidance on procedures, schedules and internal processes and helping resolve day-to-day questions.
- Collected and acted on employee feedback to identify recurring issues and contribute to improvements in communication, team workflows and employee experience.
- Collaborated with regional managers and colleagues to maintain and improve operational and service standards, supporting consistency across teams.
- Coordinated day-to-day operational requirements, including schedules, supplies and facility needs, ensuring priorities were completed accurately and on time.
Assistant Manager
Blokes
Groningen
03.2024 - 04.2025
- Optimised staff scheduling and resource allocation, balancing workloads and staffing requirements to support smooth daily operations in a fast-paced environment.
- Coordinated staffing for external events, matching employee skills and experience to event requirements to support efficient execution and high-quality service delivery.
- Improved internal communication and operational organisation by maintaining clear, up-to-date documentation and ensuring key information was accessible to team members and leadership.
- Used Excel to track large group bookings and staffing requirements, maintaining accurate data to support planning and resource allocation.
- Supported employee engagement and feedback initiatives, helping identify team needs and contribute to a positive, well-organised working environment.
Head Waitress
Yammy Asian Restaurant
Groningen
02.2022 - 03.2024
- Assisted with training and mentoring junior team members, ensuring consistency and quality in service delivery.
- Managed reservations and customer communication, maintaining accurate information and clear documentation.
- Developed strong multitasking, and communication skills in a fast-paced environment.
Irish Dance Teacher
McGee School of Irish Dance
01.2017 - 01.2021
- Trained children aged 4-12, developing leadership, instructional, and interpersonal skills.
- Assisted in organizing competitions with ~200 participants, coordinating schedules, rehearsals, and event logistics.
- Promoted teamwork, discipline, and confidence among students through structured training and performance preparation.
Fitness & Party Host
DKIT Sports & Leisure Centre
01.2019 - 01.2020
- Assisted clients with fitness routines.
- Hosted children's birthday parties, ensuring safety, engagement, and satisfaction.
- Planned and organized activities for diverse age groups, adapting communication and teaching methods to individual needs.
- Developed leadership, client management, and organizational skills in a fast-paced, service-focused environment.
Education
MSc- Cum Laude - Organisational Psychology
Utrecht University
01-2026
BSc - Psychology
University of Groningen
01-2025
Skills
- Employee Training & Development
- Learning Programme Coordination
- Facilitator & Participant Support
- Stakeholder Communication
- Relationship Building
- Operational Coordination
- Process Improvement & Documentation
- Research & Benchmarking
- Microsoft Excel, PowerPoint & Word
Languages
English
First Language
Dutch
Intermediate
B1
Extra Curricular
- Social Committee Member, VIP Groningen, 2023- 2024, Organised four major social events connecting international and Dutch students, fostering inclusion and community engagement. Led recruitment and selection of new committee members, promoting diversity and collaboration. Developed strategies for event planning and team co-ordination.
- Tutor, Dundalk, 2018-2021, Provided weekly one-on-one tutoring to a student with ADHD and learning difficulties through supporting academic planning, structure, and emotional well-being. Developed personalized learning strategies to improve motivation, organization, and study efficiency, while fostering a trust-based and supportive environment that enhanced confidence and learning outcomes.
- Age Action Volunteer, Dublin 2018, Led digital skills classes for older adults, improving confidence and independence with technology. Provided patient, individual support, enhancing participants' problem-solving and technology literacy.
Hobbies and interests
Interests
- Irish Dance: Practising and teaching for 10+ years; passionate about performance, learning, and mentoring others.
- Skiing: Enthusiastic recreational skier who enjoys outdoor activities, travel, and staying active.
Timeline
HR PMO Intern
Here Technologies
02.2026 - 07.2026
Shift leafer
Teds
08.2025 - Current
Assistant Manager
Blokes
03.2024 - 04.2025
Head Waitress
Yammy Asian Restaurant
02.2022 - 03.2024
Fitness & Party Host
DKIT Sports & Leisure Centre
01.2019 - 01.2020
Irish Dance Teacher
McGee School of Irish Dance
01.2017 - 01.2021
MSc- Cum Laude - Organisational Psychology
Utrecht University
BSc - Psychology
University of Groningen