Roberta Sauro
Born
Summary
Motivated and dedicated Master's graduate in Japanese Language with a strong foundation in linguistics, cultural studies, and translation. Equipped with extensive knowledge of Japanese language, history, and society. Proficient in cross-cultural communication and adept at applying language skills in diverse environments. Seeking opportunities to leverage my expertise in Japanese language and culture in roles related to translation, cultural consultancy, or international relations, with a commitment to fostering global understanding.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
Work History
Sales Assistant
Zara
Maastricht
04.2024 - 11.2024
- Improved customer service by assisting customers in selecting products, answering inquiries, and resolving complaints efficiently.
- Managed transactions, including handling cash and processing payments accurately.
- Organized merchandise displays and ensured the store maintained a clean, appealing, and organized appearance to enhance the shopping experience.
- Collaborated with team members to meet sales targets and support promotional activities.
- Gained strong interpersonal skills through daily interactions with a diverse range of customers and team members.
Ivigilator
Oxford School of English PD
Padua
05.2022 - 09.2023
- Supervised and monitored students during exams, ensuring compliance with all exam regulations and guidelines.
- Set up exam rooms by distributing materials, checking seating arrangements, and ensuring a quiet and controlled environment.
- Ensured that students adhered to exam rules and addressed any issues or concerns promptly during the exam.
- Collected and securely stored completed exam papers, ensuring all materials were accounted for and submitted as required.
- Reported any irregularities or breaches of conduct to maintain the integrity and fairness of the exam process.
Social Media Manager Internship
Anidagri
Padova
06.2021 - 08.2021
- Developed and implemented social media strategies to increase brand awareness, engagement, and reach across multiple platforms.
- Created engaging and informative content related to agriculture, sustainability, and holistic practices, ensuring alignment with the company’s values and target audience.
- Wrote copy for the website and product descriptions.
- Managed content calendars, ensuring a consistent and timely posting schedule to maintain audience engagement.
- Interacted with followers by responding to comments, messages, and inquiries, fostering a positive and interactive online community.
Education
TEFL - Teaching English as a Foreign Language
TEFL Academy
07.2024 - 11.2024
Master's Degree - Language and Civilisation
Ca' Foscari University of Venice
Venice, Italy 01.2021 - 01.2024
Overseas Languages and International Relations
Toyo University
Tokyo, Japan 09.2022 - 01.2023
Bachelor's Degree - Language, Culture and Society of Asia and Mediterranean Africa
Ca' Foscari University of Venice
Venice, Italy 01.2017 - 01.2021
Skills
- Creative thinking
- Team working
- Problem solving
- Communication
- Organization
- Customer Service
- Complaint handling
- Effective listening
Languages
Italian
Native
English
Fluent
Japanese
Advanced
Dutch
Beginner
Personal Information
- Date of birth: 03/14/98
- Nationality: Italian
Timeline
TEFL - Teaching English as a Foreign Language
TEFL Academy
07.2024 - 11.2024
Sales Assistant
Zara
04.2024 - 11.2024
Overseas Languages and International Relations
Toyo University
09.2022 - 01.2023
Ivigilator
Oxford School of English PD
05.2022 - 09.2023
Social Media Manager Internship
Anidagri
06.2021 - 08.2021
Master's Degree - Language and Civilisation
Ca' Foscari University of Venice
01.2021 - 01.2024
Bachelor's Degree - Language, Culture and Society of Asia and Mediterranean Africa
Ca' Foscari University of Venice
01.2017 - 01.2021
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