Robert Wallgren

• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Planned, designed, and scheduled phases for large projects.
• Met project deadlines without sacrificing build quality or workplace safety.
• Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
• Identified plans and resources required to meet project goals and objectives.
• Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
• Prepared and submitted project invoices for review and approval.
• Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
• Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Worked flexible hours across night, weekend, and holiday shifts.
• Organized and detail-oriented with a strong work ethic.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Facilitated knowledge transfer among team members by leading training sessions on new tools, techniques, or industry best practices relevant to the role of Technical Consultant.
• Enhanced system performance by identifying and resolving technical issues through troubleshooting and root cause analysis.
• Collaborated with cross-functional teams to complete complex projects on time and within budget constraints, meeting or exceeding project requirements.
• Assisted sales teams in closing deals by providing technical expertise, product demonstrations, and addressing customer concerns during the sales process.

Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.

• Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
• Provided ongoing support to clients post-implementation, ensuring long-term success of implemented solutions.
• Supported clients with business analysis, documentation, and data modeling.
• Collaborated with teams to define, strategize, and implement marketing and web strategies.
• Translated documents and websites from English to Swedish

• Cleaned and organized kitchen stations to promote team efficiency.
• Assisted chefs in food preparation tasks, resulting in timely meal service.
• Collaborated with team members to ensure smooth workflow during peak hours.
• Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.

• Monitored project budgets and expenses.
• Maintained relationships with local suppliers for cost-effective materials.
• Provided excellent customer service and answered questions related to project timelines and costs.
• Handled customer inquiries and suggestions courteously and professionally.
• Answered constant flow of customer calls with minimal wait times.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Updated account information to maintain customer records.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Processed customer service orders promptly to increase customer satisfaction.

• Worked effectively in fast-paced environments.
• Prepared high-quality dishes according to recipe specifications, ensuring consistent taste and presentation.
• Monitored food supplies regularly, placing orders as needed for timely delivery of fresh ingredients.