River Burger
Rotterdam
Summary
I am a results-driven content marketer with experience in developing and executing successful digital marketing and social media content strategies. Expert in using data-driven insights to optimize campaigns and boost brand visibility. Proficient in managing multi-channel marketing and creating engaging content for target audiences. Seeking the next challenge to apply my expertise and passion for digital marketing and content creation in a forward thinking organization. Ready to drive growth, innovation and enjoy the results. I am available for 32 hours per week, per the 1st of September.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Content Creator
Freelance
Remote
06.2024 - Current
- Optimized existing website pages using keywords that aligned with search engine algorithms.
- Created compelling visuals to accompany written content.
- Curated content for TikTok, Facebook, WhatsApp, and Instagram.
- Managed community engagement through comments and direct messaging on social platforms.
- Worked closely with marketing, advertising and management teams to plan ideal timing for campaigns.
Marketing Intern
Mondaine Haarmode
Hybrid
04.2023 - 06.2024
- Analyzed consumer behavior and market trends to create effective marketing campaigns.
- Organized promotional events to increase brand awareness and customer engagement.
- Conducted competitor research to understand the industry dynamics and identify opportunities for growth.
- Developed marketing strategies for existing products, services and new product launches.
- Monitored competitor activities and developed strategies to differentiate products or services.
Sales Agent
Yource
Eneco Valencia
07.2023 - 01.2024
- Developed and maintained key relationships with consumers and businesses through effective communication strategies and interpersonal skills.
- Positively engaged with each customer, providing professional and courteous support for sales and service needs.
- Applied strategic communication strategies and interpersonal skills to develop and sustain high-quality business relationships.
- Analyzed data to identify trends in customer behavior and preferences.
- Consistently achieved sales targets through strategic prospecting.
Customer Specialist
Change-CX
Eneco Rotterdam
05.2022 - 12.2022
- Efficiently resolve customer issues by identifying problems, researching solutions, and following up on outcomes.
- Utilize problem-solving skills to identify the root cause of customer issues.
- Respond to customer inquiries promptly and accurately via phone, email, and chat.
- Regularly conduct training sessions for staff to enhance their customer service skills.
- Provide feedback to management on ways to improve customer service processes for both new and existing clients.
Temp Worker
Staff You
Rotterdam
01.2020 - 04.2022
- Built and maintained strong relationships with customers, suppliers, and transport companies.
- Engaged and communicated with customers using effective interpersonal and social skills.
- Promoted high customer satisfaction by resolving issues with expert and friendly service.
- Successfully collaborated with diverse groups of colleagues to achieve goals and address issues related to our products and services.
- Developed and sustained positive relationships with customers, suppliers, and transport companies.
Scaffold Builder
ProFM
Nederland, Duitsland, België
03.2019 - 12.2019
- Ensured the correct type of scaffold was used for each job. Organized resources to meet client deadlines.
- Attended meetings with clients in Western Europe and supported transportation.
- Collaborated with other tradespeople on-site as part of a team.
- Read and utilized blueprints for accurate scaffold construction.
- Built scaffolds in the proper positions and placed completed structures in their designated locations.
Education
Propedeuse - Fashion Business & Development
AMFI (HBO)
Amsterdam, Nederland12.2023
High School Diploma -
Laurens Lyceum (HAVO)
Rotterdam, Nederland07.2020
Skills
- Receptive to training
- Positive attitude
- Responsible individual
- Complex problem-solving skills
- Strong communication abilities
- Stress-resistant
Languages
Dutch
First Language
English
Proficient (C2)
C2
German
Intermediate (B1)
B1
French
Intermediate (B1)
B1
Spanish
Beginner
A1
Custom
- I co-founded Broken Youth, a fashion brand that prioritizes protecting and promoting the mental well-being of the younger generation - 2019.
- I started offering freelance services as a web developer, focusing on helping small businesses enhance their online presence. I specialize in establishing and improving their web visibility - 2020.
- I founded RCHIVE, a marketplace designed for innovative individuals, collectives, and brands to reduce textile waste - 2021.
- I held the position of management consultant at Mondaine Haarmode, an SME hairdressing business. My responsibilities included recruiting and evaluating potential candidates, coordinating the company’s PR initiatives, and overseeing the workforce - 2022.
Certification
- Since 2022, certified freelancer (Kamer van Koophandel).
- My KvK number: 86455044
- My VAT number: NL003168321B80
Timeline
Content Creator
Freelance
06.2024 - Current
Sales Agent
Yource
07.2023 - 01.2024
Marketing Intern
Mondaine Haarmode
04.2023 - 06.2024
Customer Specialist
Change-CX
05.2022 - 12.2022
Temp Worker
Staff You
01.2020 - 04.2022
Scaffold Builder
ProFM
03.2019 - 12.2019
Propedeuse - Fashion Business & Development
AMFI (HBO)
High School Diploma -
Laurens Lyceum (HAVO)
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