Riley Williams
Goulds
Summary
Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with talent for upselling.
Overview
7
7
years of professional experience
Work History
Keyholder
Atlantic Cannabis
05.2023 - Current
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Managed store personnel by delegating tasks and supervising daily operations.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
- Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
- Increased store sales by creating visually appealing merchandise displays and product placements.
Sample and Demo Attendant
CDS
09.2021 - 04.2022
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
- Improved safety measures with thorough inspections and immediate reporting of any hazards.
Supervisor
Tim Hortons
03.2020 - 02.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
Volunteer
Goulds Lions Club
01.2018 - 06.2019
- Assisted with special events and programs.
- Represented organization positively and professionally while providing community with much-needed services.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
Paralegal Studies -
Academy Canada
06.2025
CAS Program -
College of The North Atlantic
08.2022
High School Diploma -
Mobile Central High School
Mobile, NL06-2021
Skills
- Excel
- Accurate and Detail Oriented
- Personable
- Team player
- Independent work
- Forklift Certified
- Audio Editing
- Social Media Management
- Audio Recording
- Bank deposits
- Alarm systems
- Daily reporting
Awardshonorsactivities
- Personally commended by the CEO of Atlantic Cultivation for work in multiple areas
- 1st place in multiple levels of public speaking throughout high school
- Volunteered at the Goulds Lions Club on multiple occasions
- Attended a Personal Leadership Conference
- Co-Host of 'The Hot Buzz Podcast' on all platforms
- Well known throughout the community as personable, hardworking, and easy going
Languages
English
Native or Bilingual
Timeline
Keyholder
Atlantic Cannabis
05.2023 - Current
Sample and Demo Attendant
CDS
09.2021 - 04.2022
Supervisor
Tim Hortons
03.2020 - 02.2021
Volunteer
Goulds Lions Club
01.2018 - 06.2019
Paralegal Studies -
Academy Canada
CAS Program -
College of The North Atlantic
High School Diploma -
Mobile Central High School
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