Richelle Yu
Summary
Experienced in the service industry and a commitment to providing customers with helpful, prompt and accurate service. Also demonstrate active listening and communication skills to ensure customers are satisfied and happy, along with maintaining focus and positive attitude in stressful situations and high volume environments. With my current costumer service skills, I am looking to enter the retail industry to expand my expertise towards a different set of costumers and elevate my experience.
Overview
1
1
year of professional experience
Work History
Waitress
Ginger 2
05.2022 - 06.2023
- Provide top-notch customer service by welcoming visitors in a friendly manner, taking orders, and attending to the needs and requests of more than 30+ customers each day.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Worked closely with kitchen staff on alternatives to provide safe, delicious food for customers with dietary restrictions, allergies, and intolerances.
- Produced bills, collected credit and cash payments, and demonstrated high standards of financial transaction management to ensure smooth cash flow.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
Education
High School Diploma -
IE. Nuestra Señora De Las Misericordias
Cl. 24 #1633,Soledad,Atlantico, Colombia12.2021
Skills
- Excellent Customer Service
- Collaborative and interpersonal skills
- Friendly and Personable
- Multitasking
- Training and development
- Organized
Languages
English
Native language
Spanish
Proficient
C2
Timeline
Waitress
Ginger 2
05.2022 - 06.2023
High School Diploma -
IE. Nuestra Señora De Las Misericordias
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