Richard Schmitt

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maximized performance by monitoring daily activities and mentoring team members.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Developed and maintained relationships with customers and suppliers through account development.
• Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
• Stagebegeleider Media College Hilversum en Amsterdam in de AV-Techniek ten behoeve van Live en studio uitzendingen

Het beheren en monitoren van diverse radio & tv verbindingen ten behoeve van de NOS, ESPN Sport en RTL

• Collaborated with engineering teams during equipment upgrades or installations to ensure minimal disruptions within the facility.
• Explained departmental procedures and assisted with task prioritization when mentoring new employees.
• Evaluated and updated standard operating procedures regularly, incorporating new industry best practices to stay ahead of the competition.
• Assisted in troubleshooting technical issues that arose during production runs, working closely with engineers to identify root causes and implement solutions.
• Provided on-the-job training to newly hired workers and team members.

• Hoofdgeluidstechnicus bij SBS, RTL, ESPN-Sport, Ziggo-Sport, AT5
• Zaaltechnicus audio als hoofdgeluidstechnicus bij diverse live en studio tv-programma's,

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• Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
• Met with customers to discuss service needs and develop effective and practical solutions.
• Opstellen van Service contracten met Rijksgebouwendienst
• Stagebegeleider voor het ROC

• Leidinggevend electro monteur in de utiliteitsbouw
• Stage begeleider leerlingen van het ROC

• Service monteur technische dienst bij klanten thuis in de Audio & Video apparatuur waaronder Bang & Oflusen