Rhea Obsines
Breda,Netherlands
Summary
Detail-oriented professional with expertise in GMP compliance, biotechnology manufacturing, and quality control. Proficient in manual manufacturing processes, and safety compliance, with a strong focus on hazard identification and continuous improvement. Skilled in technical troubleshooting, warehouse logistics, and administrative support, complemented by proficiency in Microsoft Office applications. Adept at documentation, reporting, and adhering to 5S principles to enhance operational efficiency. Committed to maintaining high standards of health and safety while contributing to streamlined processes and organizational success.
Overview
30
30
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
Associate Manufacturing Technician
Amgen (via Hays)
Breda, Netherlands
2022.01 - 2026.01
- Manufactured and packaged pharmaceutical products in GMP-regulated biotechnology environment
- Ensured compliance with GMP, SOPs, and safety regulations
- Operated and monitored production and packaging equipment
- Performed quality checks to ensure product integrity and patient safety
- Applied 5S principles to maintain clean and organised production areas
- Promoted safety culture as Safety Steward and supported hazard identification and reporting
Warehouse Operator
ID Logistics (Via Start People)
Etten-Leur, Netherlands
2020.04 - 2021.11
- Performed order picking, staging, and quality checks
- Worked according to SOPs and safety procedures
- Maintained accuracy and efficiency in warehouse operations
- Identified and reported safety hazards
- Picked orders accurately, reducing instances of return or exchange.
- Collaborated with team members for smooth warehouse operations.
- Kept clean work areas, promoting better productivity and safety standards.
Warehouse Operator (Operative Reverse Logistics)
DB Schenker (Via Manpower)
Breda, Netherlands
2019.10 - 2020.04
- Performed product scanning, screening, and inspection
- Ensured compliance with operational procedures
- Supported other departments as required; demonstrated flexibility and team spirit.
- Kept clean work areas, promoting better productivity and safety standards.
Production Operator
Hearthside Europe B.V. (Via Start People)
Leerdam, Netherlands
2016.06 - 2019.09
- Operated food production lines and packaging equipment
- Performed quality inspections and followed safety procedures
- Maintained hygiene and workplace organization standards
- Supported production efficiency and workflow
Customer Support Advisor
JPMorgan Chase & Co
Cebu, Philippines
2010.07 - 2012.10
- Provided customer support for banking clients and handled account inquiries
- Investigated and resolved customer concerns using internal systems
- Handled customer enquiries, leading to improved client relations.
- Maintained confidentiality and compliance with financial regulations
- Documented cases accurately in CRM systems
- Fostered a positive communication environment with consistent professionalism in interactions.
- Dealt with difficult customers calmly, ensuring minimal disruption to operations.
- Responded to customer requests with friendly, knowledgeable service and support.
Senior Customer Care Specialist
Convergys IBM Sprint Cebu
2007.01 - 2009.01
Junior Receptionist
Norwegian Cruise Line
2006.01 - 2007.01
Technical Support Specialist
Sykes Asia, Inc.
2004.01 - 2006.01
Chief Administrator
Cebu Plaza Hotel
1999.01 - 2002.01
Receptionist
Muramoto Audio-Visual Phils., Inc.
1996.01 - 1999.01
Education
Some College (No Degree) - Computer Science
University of Cebu And Mindanao State University
Philippines 1994.01 - 1998.01
High School Diploma -
Misamis Oriental General Comprehensive High School
Philippines 1989.06 - 1993.05
Skills
- GMP Compliance and SOP Adherence
- Biotechnology Manufacturing and Packaging
- Quality Control and Inspection
- Production Operations and Equipment Handling
- Safety Compliance and Hazard Identification
- Documentation and Reporting
- Technical Troubleshooting
- Warehouse Operations and Logistics
- Customer Support and CRM Systems
- Administrative Support and Office Operations
- Microsoft Office (Word, Excel, Outlook)
- 5S and Continuous Improvement
- Continuous improvement mindset
- Basic computer literacy
- Health and Safety Compliance
- Packing and labelling
Certification
- SAP S/4HANA Essential Training - LinkedIn Learning | April 2026
- Good Manufacturing Practice (GMP Refresher) - Alison | March 2026
- SAP ERP Essential Training - LinkedIn Learning | December 2021
- Microsoft Excel Essential Training - LinkedIn Learning | November 2021
- HACCP Food Safety Certification - HACCP Course Online | July 2016
- Dutch as a Second Language(NT2) – A1/A2 Level Certification - Rotterdam | November 2016
ADDITIONAL INFORMATION
English: Fluent
Intermediate
Dutch: Basic conversational level (A1/A2)
Intermediate
ADDITIONAL INFORMATION
- Continuous learning through online training and professional development
- Interest in technology, health, and scientific topics
- Travel and cultural exploration
- Fitness and personal wellness
References
References available upon request.
Timeline
Associate Manufacturing Technician
Amgen (via Hays)
2022.01 - 2026.01
Warehouse Operator
ID Logistics (Via Start People)
2020.04 - 2021.11
Warehouse Operator (Operative Reverse Logistics)
DB Schenker (Via Manpower)
2019.10 - 2020.04
Production Operator
Hearthside Europe B.V. (Via Start People)
2016.06 - 2019.09
Customer Support Advisor
JPMorgan Chase & Co
2010.07 - 2012.10
Senior Customer Care Specialist
Convergys IBM Sprint Cebu
2007.01 - 2009.01
Junior Receptionist
Norwegian Cruise Line
2006.01 - 2007.01
Technical Support Specialist
Sykes Asia, Inc.
2004.01 - 2006.01
Chief Administrator
Cebu Plaza Hotel
1999.01 - 2002.01
Receptionist
Muramoto Audio-Visual Phils., Inc.
1996.01 - 1999.01
Some College (No Degree) - Computer Science
University of Cebu And Mindanao State University
1994.01 - 1998.01
High School Diploma -
Misamis Oriental General Comprehensive High School
1989.06 - 1993.05