Summary
Overview
Work History
Education
Skills
Timeline
Generic

Renee Thierry

Melbourne

Summary

Dedicated and personable professional with experience providing comprehensive administrative and student support services. Skilled at serving as the first point of contact for students, staff, and visitors, handling inquiries, and proactively identifying and assisting students who may be at risk. Adept at managing multiple tasks in a dynamic environment, maintaining detailed records, and contributing to a positive campus culture. Committed to principles of diversity and inclusion, with a proven ability to work collaboratively as part of a team.

Overview

8
8
years of professional experience

Work History

Student Information Centre Officer

University of Melbourne Student Union
12.2023 - 12.2024
  • Served as a primary point of contact for students seeking information and support from the Student Union.
  • Provided resources and guidance to students on a wide range of topics, including campus services, events, and opportunities.
  • Managed lost property inventory, including maintaining accurate records, organising items, and ensuring efficient return processes.
  • Responded promptly to email queries, delivering clear and helpful information to students.
  • Triaged students to appropriate student services, such as academic support, welfare, or legal aid, based on their needs.
  • Contributed to fostering a welcoming and supportive environment for the student community.

Clubs & Societies Office Bearer (Administration & Advocacy)

University of Melbourne Student Union
12.2022 - 12.2023
  • Respond to inquiries from students and provide accurate and timely information regarding administrative processes and requirements
  • Responsible for policy development, resource creation, and grant application review
  • Develop and implement policies to support organisational objectives
  • Write comprehensive policy documents and ensure compliance with regulations
  • Engage in advocacy efforts to promote organisational initiatives and influence policy decisions
  • Provide administrative support, including scheduling meetings, managing correspondence, and maintaining files
  • Ensure effective communication and coordination between different departments and team members
  • Event planning, marketing and logistics

Retail Assistant

Dangerfield
06.2022 - Current
  • Assisted customers in selecting and purchasing clothing items, providing excellent customer service
  • Managed cash register operations, processed transactions accurately, and handled financial transactions
  • Collaborated with team members to achieve sales targets and meet customer demands
  • Trained and supervised new retail assistants, ensuring they understood store policies and procedures
  • Managed opening and closing procedures, including cash reconciliation, security checks, and store setup

Secretary, Student Exchange Society

University of Melbourne
01.2022 - 12.2022
  • Demonstrated strong organizational, communication, and problem-solving skills throughout club activities
  • Administered all administrative tasks to ensure club compliance and smooth operations
  • Managed official club correspondence, including emails, newsletters, and meeting minutes
  • Oversaw social media campaigns, creating engaging content and promoting club activities
  • Coordinated logistics for club events, including setup, registration, equipment, and refreshments

Retail Assistant

QBD Books
11.2020 - 06.2022
  • Provided exceptional customer service, assisting customers with book recommendations, inquiries, and purchases
  • Ensured accurate cash register operations, processed transactions, and handled financial transactions
  • Demonstrated in-depth knowledge of books, genres, and authors, providing expert recommendations to customers
  • Conducted regular store inspections to ensure compliance with visual merchandising standards and cleanliness protocols

Volunteer Tutor

Banksia Gardens Community Centre
06.2021 - 12.2021
  • Conducted individual and group sessions in VCE English
  • Supported students during exam preparation through providing feedback and assistance
  • Developed tailored lesson plans and monitored student progress
  • Maintained effective communication with parents on student achievements
  • Collaborated with peers and center staff to enhance program impact

Netball Coach & Umpire

Geelong Central Netball Association
01.2017 - 12.2020
  • Coached primary school children in netball, emphasizing skill development, teamwork, and sportsmanship
  • Umpired netball games, ensuring fair play and adherence to rules with clear communication
  • Contributed to player development through tailored training programs and constructive feedback
  • Demonstrated organizational and teamwork skills, coordinating practices, events, and collaborating with coaching peers

Education

Bachelor of Arts - History And Politics

University of Melbourne
02-2025

Skills

  • Student Support
  • Administrative support skills
  • Email management
  • Personable and approachable
  • Schedule coordination
  • Office administration
  • Microsoft operations
  • Software familiarisation

Timeline

Student Information Centre Officer

University of Melbourne Student Union
12.2023 - 12.2024

Clubs & Societies Office Bearer (Administration & Advocacy)

University of Melbourne Student Union
12.2022 - 12.2023

Retail Assistant

Dangerfield
06.2022 - Current

Secretary, Student Exchange Society

University of Melbourne
01.2022 - 12.2022

Volunteer Tutor

Banksia Gardens Community Centre
06.2021 - 12.2021

Retail Assistant

QBD Books
11.2020 - 06.2022

Netball Coach & Umpire

Geelong Central Netball Association
01.2017 - 12.2020

Bachelor of Arts - History And Politics

University of Melbourne
Renee Thierry