Renchano Khondao Tsopoe
Dimapur
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level cabin crew position. Ready to help team achieve company goals.
Accomplished professional trained in safety procedures for aviation industry. Effectively handles all types of situations and remains calm under pressure. Experienced Cabin Crew member with background providing outstanding customer service to travelers.
Energetic and multilingual cabin crew member with dynamic interpersonal skills. Poised and efficient and dedicated to team-driven environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cabin Crew Member
Indigo Airlines
10.2022 - Current
- Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
- Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
- Demonstrated knowledge of aircraft safety features and emergency equipment.
- Responded to passenger emergencies to provide first aid.
Food and Beverage Assistant
Storii By ITC Hotel Amoha Retreat
11.2021 - 02.2022
- Successfully juggled multiple tasks and priorities in a high-pressure environment, consistently maintaining a professional demeanor and high-quality service.
- Demonstrated flexibility by adapting to changing schedules, covering shifts when necessary, and providing seamless support during periods of staff shortages.
- Promoted teamwork among staff by coordinating tasks efficiently during peak service times, ensuring smooth operations.
- Greeted and seated guests to provide friendly and welcoming experience.
Education
High School Diploma -
Tamenglong Higher Secondary School
Manipur05.2019
Skills
Customer Assistance
Reliability and punctuality
Equipment monitoring
Cultural Sensitivity
Team Leadership
Decision-Making
Preflight briefings
Assertiveness
Grooming and Personal Hygiene
Emergency Procedures
Creative Thinking
Aircraft Safety Checks
Certification
- Integrated Graduate Diploma in Airline Operation, Hospitality and Tourism Management, ( Jan 2020 - Mar 2021 )
- Certified Cabin Crew Attendant, Indigo Airlines, Dec 2022
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Italian
Beginner (A1)
Timeline
Cabin Crew Member
Indigo Airlines
10.2022 - Current
Food and Beverage Assistant
Storii By ITC Hotel Amoha Retreat
11.2021 - 02.2022
High School Diploma -
Tamenglong Higher Secondary School
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