Reiter Abiaka Nji Adu
Delfzijl
Summary
Experienced and proactive Logistics professional with strong management and organizational skills, excelling in fast-paced environments to meet tight deadlines. Demonstrated track record of implementing cost-effective measures for operations as a logistical planner with exceptional organization and time-management abilities. Skilled in optimizing schedules and workflows to achieve maximum efficiency, adept at staff management and effectively liaising with customers and stakeholders. Knowledgeable in supervising, leading teams to achieve goals and improve processes through demonstrated leadership in project management and team collaboration, utilizing problem-solving and communication skills to drive success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Data Center Teamleader High-Tech (A)
DB Schenker
11.2024 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Assisted in recruitment to build team of top performers.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Facilitated decision-making processes within group through open dialogue and consensus-building techniques.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.
- Established clear communication channels to facilitate timely exchange of information between team members and partner companies.
- Improved operational workflows, enabling team to handle increased workloads without compromising quality.
- Developed and executed training programs that significantly improved team skills and morale.
- Increased customer satisfaction with prompt and accurate issue resolution, leading dedicated customer service team.
- Developed risk management plans, minimizing potential project disruptions and ensuring timely delivery.
- Implemented comprehensive reporting system to track team performance and identify areas for improvement.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
- Coordinated cross-departmental meetings to streamline project execution, fostering collaborative work environment.
- Fostered positive work environment, resulting in decreased employee turnover and increased team cohesion.
- Facilitated culture of continuous improvement, encouraging feedback and innovative solutions from all team members.
- Oversaw quality control measures, maintaining high standards for all project outputs.
- Enhanced team productivity by implementing efficient task delegation and regular performance evaluations.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Data Center Associate (C)
DB Schenker Logistics
06.2024 - 10.2024
- Actively participated in continuing education opportunities to stay current on industry trends and best practices.
- Assisted in training new employees, ensuring a seamless integration into the team.
- Coordinated shipping and receiving tasks efficiently, minimizing delays in order fulfillment processes.
- Provided instruction and support under teacher's supervision.
- Streamlined workflow processes for increased efficiency and productivity within the center.
- Conducted regular audits of procedures and policies to ensure compliance with company standards and regulations.
- Resolved conflicts between customers or staff members diplomatically, fostering a harmonious workplace atmosphere.
- Proactively identified potential issues or bottlenecks in the workflow process; suggested solutions which were successfully implemented.
- Worked with young students with challenging behaviors
- Maintained a clean and organized workspace, contributing to a positive work environment for all staff members.
- Collaborated with team members to develop and implement strategies for improving overall center performance.
Warehouse Associate (B)
DB Schenker Logistics Netherlands
02.2023 - 06.2024
- Order picking, Shelving (put away), Auditing, Loading & Unloading, Receiving, Consolidating, Administrative (Dispatching orders, Updating ticket Sheets, Kata sheets), Taking lead sometimes (communication between DCs and WH, making sure all is shipped correctly and completely by the end of the day with SAP etc.)
Reach Truck Driver & EPT Driver
Radial Groningen
06.2022 - 02.2023
- Shelving, Stock control, Unloading truck, Loading trucks, Order picking, Return data analysis
Logistics, National & International freight forwarder, mediator, broker, Secretaryship
Mernji Transport & Logistics
02.2022 - 02.2023
- Investigating and planning the most appropriate route for shipments, taking into account the perishability nature of the goods, cost, SLA time and security of the shipments
- Arranging appropriate packing
- Negotiating contracts, transportation and handling costs (Brokerage)
- Finalizing and transmitting transport documents to customers
- Making special arrangements for transporting delicate cargoes, such as, food and medical supplies, military equipment etc
- Maintaining communication and control through all phases of the journey.
Founder (ZZP'er)
Reiter Reliable Jobber
10.2020 - 01.2023
- Warehouse Assistant, Catering, Production worker, Cleaner
Lead Client Service Assistant/ Sales Assistant (Logistics)
E&A Reliable Logistics
01.2019 - 01.2021
- Managing of incoming calls and emails, Identify and asses customers needs, to achieve satisfaction
- Provide correct and valid information to customers by using the right methods/tools
- Building good relationship with customers, Handle customer complaints, provide good solutions within time limits, Follow communication procedures and policies
Education
Bachelor of Science - Information Technology
NHL Stenden Emmen
Emmen, Netherlands2022
Mobility & Logistics
Rhine-Waal University Of Applied Sciences
Kleve, Germany2022
Bachelor of Science - Information Technology
African Institute of Computer Sciences Yaounde
Yaounde, Cameroon06-2019
Cameroon GCE Advance Levels
01.2015
Cameroon GCE Ordinary Levels
01.2013
Skills
- Problem-solving
- Teamwork and collaboration
- Team supervision
- Team motivation
- Team building
- Safety processes and procedures
- Analytical skills
- Communication
- Leadership
- Accountability
- Decision making
- Work Planning and Prioritization
- People management
- Performance improvement
- Complex Problem-solving
- Goal setting
- Staff education and training
- Leading team meetings
- Relationship building
- Technical support
- Coaching and mentoring
- Quality improvement
- Employee evaluation
- Attention to detail
- Daily workflow improvement
- Client support
- Conflict resolution
- Staff training
- Issue resolution
- Key performance indicators
- Performance evaluations
- Overseeing daily activities
- Mentoring
- Complaint resolution
- Evaluating employee work
- Coaching
- Analytical thinking
- Flexible schedule
- Feedback delivery
- Process improvement
- SOP adherence
- Onboarding and orientation
- Expectation setting
- Giving constructive feedback
- Safety
- Verbal and written communication
- Strategic planning
- Client communication
- Employee training
- Risk management
- Deadline management
- Project management
- Task delegation
- Workflow management
- Loss prevention
- Change management
- Team assessment
- Multitasking
- Organizational skills
- Self motivation
- Time management
- Time management abilities
- Problem-solving abilities
- Team collaboration
- Problem-solving aptitude
- Decision-making
- Excellent communication
- Effective communication
- Idea development and brainstorming
- Reliability
- Task prioritization
- Project planning
- Continuous improvement
- Adaptability and flexibility
- Interpersonal skills
- Process analysis
- Professionalism
- Interpersonal communication
- Adaptability
- Warehousing
- Customer Service
- MS Office
- Software & Hardware maintenance
Certification
- Category B driver's license
- Reach Truck Certificate
- Forklift Certificate
Education
other
Personal Information
Nationality: Cameroonian
Hobbies and Interests
- Reading Books
- Educative Podcast listening
- Traveling
- Surfing the internet
- Culture explorer
- Daily news
Languages
English, French
Native language
English
Advanced (C1)
French
Advanced (C1)
Dutch
Upper intermediate (B2)
Polish
Intermediate (B1)
Spanish
Beginner (A1)
Timeline
Data Center Teamleader High-Tech (A)
DB Schenker
11.2024 - Current
Data Center Associate (C)
DB Schenker Logistics
06.2024 - 10.2024
Warehouse Associate (B)
DB Schenker Logistics Netherlands
02.2023 - 06.2024
Reach Truck Driver & EPT Driver
Radial Groningen
06.2022 - 02.2023
Logistics, National & International freight forwarder, mediator, broker, Secretaryship
Mernji Transport & Logistics
02.2022 - 02.2023
Founder (ZZP'er)
Reiter Reliable Jobber
10.2020 - 01.2023
Lead Client Service Assistant/ Sales Assistant (Logistics)
E&A Reliable Logistics
01.2019 - 01.2021
Cameroon GCE Advance Levels
Cameroon GCE Ordinary Levels
Bachelor of Science - Information Technology
NHL Stenden Emmen
Mobility & Logistics
Rhine-Waal University Of Applied Sciences
Bachelor of Science - Information Technology
African Institute of Computer Sciences Yaounde
Similar Profiles
MUHAMMAD MOUHTASIM BILLAHMUHAMMAD MOUHTASIM BILLAH
General Manager at Schenker Logistics Bangladesh Ltd. (DB Schenker)General Manager at Schenker Logistics Bangladesh Ltd. (DB Schenker)
Keara BERRIENKeara BERRIEN
Shipping Clerk at DB Schenker LogisticsShipping Clerk at DB Schenker Logistics
Miguel DuarteMiguel Duarte
Warehouse Office Coordinator. at DB SchenkerWarehouse Office Coordinator. at DB Schenker
Deepak VaradharajanDeepak Varadharajan
Assistant Manager at DB SchenkerAssistant Manager at DB Schenker
Julian BakkerJulian Bakker
Junior Detail Engineer at Bollegraaf Recycling SolutionsJunior Detail Engineer at Bollegraaf Recycling Solutions