Summary
Overview
Work History
Skills
Timeline
Generic

Rechard Collins

Spring

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

23
23
years of professional experience

Work History

VAP Coordinator

Northwest Assistance Ministries
07.2023 - 07.2024
  • Provides comprehensive case management to veterans and their families who are seeking Mortgage and Rental Assistance..
  • Interviews veterans and their family members
  • Provides appropriate referrals as necessary
  • Prepares and maintains confidential case records.

Postal Clerk

United States Post office
06.2012 - 07.2023
  • Responsible for handling duties in a post office, including receiving and sorting mail, selling postage, weighing packages, stamping envelopes, assisting customers, selling money orders, taking passport photos, and ensuring mail has correct zip codes and addresses.

Mail Processing Clerk

United States Post office
  • Sort outgoing and incoming mail using the appropriate sort of program or manual distribution scheme
  • Prepares work area, ensuring all necessary support equipment and materials, including labels, trays, and other containers, are in place
  • Removes sorted mail from bins or separate and place into appropriate trays or containers for further processing; verify mail to ensure sortation accuracy as needed
  • Provides service at a public window for non-financial transactions such as customer retrieval of Certified mail, Parcels, vacation holds, etc
  • Uses portable and non-portable scanners daily
  • Provide customer service by analyzing a variety of customer inquiries, and concerns
  • Research and gather data to obtain recognizable solutions to customer inquiries and requests in an efficient manner
  • Provide customers with current education regarding available products and services
  • Daily use of office machines, and a variety of software programs to manage customer concerns.

Human Resource Specialist

United States Army
06.2006 - 05.2012
  • Conducts personal affairs interviews with incoming military soldiers to determine the various entitlements, and supporting documents needed, and to initiate all forms required for the military personnel records
  • Utilizes a thorough knowledge of regulations and procedures relating to transactions processed to select and apply the appropriate guidance to individual cases on a production basis rapidly and accurately
  • Initiates and verifies personnel qualification record; obtains data required; makes necessary corrections; and obtains required signatures
  • Ensure that required security clearances have been initiated
  • Answers questions pertaining to the military personnel record, and explains procedures and allotments, dependency entitlements vouchers for claiming reimbursement for travel, and other data and entitlements for new incoming soldiers
  • Conducts a host of personnel action and management procedures.

Teacher

Ramsey Street Middle School
11.2004 - 06.2006
  • Organized cooperative learning groups to a heterogeneous class
  • Provided constructive, positive feedback to students and parents
  • Applied motivational strategies to enhance learning
  • Used management of student discipline, resulting in self-managed behavior
  • Accomplished teaching objectives in compliance with school district standards
  • Create a classroom environment that is conducive to learning and is developmentally appropriate to the maturity and interests of the students
  • Prepare lessons that reflect best practices and accommodations for individual differences of students
  • Prepare for classes assigned and show written evidence of preparation upon request of immediate supervisor
  • Employ a variety of instructional techniques and instructional media consistent with best practices, specific content knowledge, the physical limitations of the space provided, and the needs and capabilities of the individuals or student groups involved.

Teacher

Houston Gateway Academy
04.2001 - 06.2004
  • Implemented a curriculum standardized for middle school students
  • Utilized behavior and/or classroom management techniques to maintain an orderly learning environment
  • Conducted the standard managerial routine of the regular classroom instructor, i.e., daily attendance, referral forms, and assessment and data collection
  • Reward students for completed assignments
  • Evaluate and document student progress
  • Develop rapport with students and establish a fun learning environment
  • Maintain a cheerful outlook and demonstrate enthusiasm for teaching
  • Create a classroom environment that is conducive to learning and is developmentally appropriate to the maturity and interests of the students.

Skills

  • Patience and Tolerance
  • Collaboration and Teamwork
  • Positive Reinforcement
  • Creativity and Innovation
  • Attention to Detail
  • Problem-solving abilities
  • Safety Management

Timeline

VAP Coordinator

Northwest Assistance Ministries
07.2023 - 07.2024

Postal Clerk

United States Post office
06.2012 - 07.2023

Human Resource Specialist

United States Army
06.2006 - 05.2012

Teacher

Ramsey Street Middle School
11.2004 - 06.2006

Teacher

Houston Gateway Academy
04.2001 - 06.2004

Mail Processing Clerk

United States Post office
Rechard Collins