Overview
Work History
Education
Skills
Languages
Timeline
Generic
Raquel Muñoz

Raquel Muñoz

Eindhoven

Overview

20
20
years of professional experience

Work History

Waitress and Kitchen Assistant

Down Town Gourmet Markt
01.2024 - 07.2024


  • Followed health and hygiene standards when handling food and cleaning restaurants
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.

Emergency Controller / Megalux Picker

DHL on ASML
01.2023 - 12.2023
  • Responsible for scheduling emergencies per type, doing the bridge between DHL and ASML.
  • Double-checked orders against pick lists to reduce errors and confirm accuracy.

Costumer Technical Assistance

Vodafone Portugal
01.2021 - 12.2022
  • Provide technical assistance to the costumer with Vodafone´s fiber optical service
  • Identify the problem and report it to field technicians
  • Assist technicians on field

Head Waiter / Barmaid

Restaurant O Fadiga
04.2022 - 10.2022
  • Supervised server staff and simultaneously served personal section of tables.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Optical Fiber Technician - FTTH

Vodafone Portugal, MEO, CME
01.2014 - 12.2019
  • Creation and construction of layouts for external network
  • Installation of fiber optics from the PDO to the customers home
  • Knowledge and experience with melting machines
  • Programming, installation and maintenance of triple play equipment - TV, net and voice

Stage director and stage manager

Nacional Theater Dona Maria II
01.2011 - 12.2013
  • Coordinator of actions associated with the construction, assembly and operation of the space
    for the preparation and presentation of shows, ensuring artistic and technical guidelines
  • Responsible for changing stage furniture, ensuring and checking its correct arrangement as
    well as all props
  • Ensure the presence of all artistic and technical elements, notify and ensure the entry of artists
    on stage, guaranteeing the delivery of personal props

Show Production Assistant

Dramax
01.2009 - 12.2013
  • Hiring services and suppliers
  • Assist in fundraising and partnerships
  • Assist in the programming and production of the various events held in the space
  • Participate in the development of communication and public relations
  • Monitor and supervise technical and artistic teams, as well as the data and results


Waitress

Hard Rock Café
01.2007 - 12.2008
  • Ensuring the proper functioning and dynamics of the space
  • Provided friendly, courteous service, maximizing positive customer satisfaction ratings.

Beach Bar/Restaurant Manager / Events Production

Atira-te ao Mar
01.2005 - 12.2007
  • Event organization
  • Stock management
  • Customer and suppliers service

Education

Bachelor of Arts - Show production and event management

ETIC - Innovation and Creation Technologies

Skills

  • Fiber Optical Technical Knowledge
  • Customer and Technical Service and Support
  • Communication

Languages

English
Proficient (C2)
Portuguese
Native
Spanish
Elementary

Timeline

Waitress and Kitchen Assistant

Down Town Gourmet Markt
01.2024 - 07.2024

Emergency Controller / Megalux Picker

DHL on ASML
01.2023 - 12.2023

Head Waiter / Barmaid

Restaurant O Fadiga
04.2022 - 10.2022

Costumer Technical Assistance

Vodafone Portugal
01.2021 - 12.2022

Optical Fiber Technician - FTTH

Vodafone Portugal, MEO, CME
01.2014 - 12.2019

Stage director and stage manager

Nacional Theater Dona Maria II
01.2011 - 12.2013

Show Production Assistant

Dramax
01.2009 - 12.2013

Waitress

Hard Rock Café
01.2007 - 12.2008

Beach Bar/Restaurant Manager / Events Production

Atira-te ao Mar
01.2005 - 12.2007

Bachelor of Arts - Show production and event management

ETIC - Innovation and Creation Technologies

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Raquel Muñoz