Raphaël Van De Wetering
Amsterdam
Summary
Dedicated Server at Restaurant Merkelbach, excelled in guest engagement and order management, enhancing dining experiences through meticulous attention to detail and a warm approach. Skilled in food inspection and customer service, consistently received commendations for maintaining high standards of cleanliness and safety, contributing to a significant increase in regular clientele.
Overview
2
2
years of professional experience
Work History
Server
Restaurant Merkelbach
05.2023 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
High School Diploma -
Joke Smit College
Amsterdam, Netherlands05-2024
Skills
- Food inspection
- Daily specials memorization
- Hostess support
- Table resetting
- Guest engagement
- Customer service
- Allergy awareness
- Upselling techniques
- Multitasking and organization
- Order management
Languages
Dutch
Native language
English
Advanced
C1
Timeline
Server
Restaurant Merkelbach
05.2023 - Current
High School Diploma -
Joke Smit College
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