Dynamic professional with a proven track record at Enterprise Mobility, excelling in lead generation and motivational leadership. Successfully enhanced customer service success rates by swiftly resolving issues and fostering team collaboration. Skilled in task delegation and customer engagement, driving impactful results in a fast-paced environment.
Career Highlights ( May ‘24 - March ‘25)
● Successfully completing the MQI 10 months into my Enterprise career
● 87, 12 month SQI score to end FY24
● Fleet growth from ~ 225 to ~330 through my 10 month career
● Assisted in the training and the development of Rozzy
● Ability to step up as the interim assistant manager in Jake or Katelyn’s absence
● Consistent ranking in the top half of the MT/MA matrix
● Multiple name shouts
● Ability to keep strong relationships with several of our clients and accounts such as Collision Clinic Torbay, Collision Experts, Steele Honda, Hickman Chevrolet, Hickman Chryler, Healeys Auto Body etc.