Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Raiyan Habib

St. John's

Summary

Dynamic professional with a proven track record at Enterprise Mobility, excelling in lead generation and motivational leadership. Successfully enhanced customer service success rates by swiftly resolving issues and fostering team collaboration. Skilled in task delegation and customer engagement, driving impactful results in a fast-paced environment.

Overview

1
1
year of professional experience

Work History

Management Assistant

Enterprise Mobility
03.2025 - Current
  • Oversaw training and onboarding process for all newly hired employees.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.
  • Increased customer service success rates by quickly resolving issues.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.


Management Trainee

Enterprise Mobility
05.2024 - 03.2025
  • Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
  • Handled day-to-day customer or client questions via telephone or email.
  • Used company reports to analyze sales, gross profit and inventory activities.
  • Acted with integrity, honesty, and knowledge to promote culture of company.

Education

BBA -

Memorial University of Newfoundland
St John's, None
01-2024

Skills

  • Lead generation
  • Task delegation
  • Motivational leadership
  • Customer engagement

Accomplishments

    Career Highlights ( May ‘24 - March ‘25)

    ● Successfully completing the MQI 10 months into my Enterprise career

    ● 87, 12 month SQI score to end FY24

    ● Fleet growth from ~ 225 to ~330 through my 10 month career

    ● Assisted in the training and the development of Rozzy

    ● Ability to step up as the interim assistant manager in Jake or Katelyn’s absence

    ● Consistent ranking in the top half of the MT/MA matrix

    ● Multiple name shouts

    ● Ability to keep strong relationships with several of our clients and accounts such as Collision Clinic Torbay, Collision Experts, Steele Honda, Hickman Chevrolet, Hickman Chryler, Healeys Auto Body etc.

Timeline

Management Assistant

Enterprise Mobility
03.2025 - Current

Management Trainee

Enterprise Mobility
05.2024 - 03.2025

BBA -

Memorial University of Newfoundland
Raiyan Habib