Raina Karakaneva
Gemert
Summary
Experienced Sales professional offering a few years of experience in documenting updates, coordinating paperwork and collecting payments. Strong multitasking, organizational and prioritization skills. Dedicated to constructing dynamic merchandise displays and increasing overall sales.
Multifaceted Content Reviewer with experience of writing, editing and researching broad range of content.
Caring and empathetic Support Worker with experience providing therapeutic support for adults with disabilities. Operations Specialist with experience developing realistic solutions to assure satisfactory consumer and customer experiences. Committed to resolving problems and maintaining accurate metrics and reports.
Overview
15
15
years of professional experience
1
1
Certificate
Work History
Vendor Representative
The Box
Plovdiv
05.2021 - 05.2022
- Stayed current on product specs and prices and accurately updated display product literature.
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
Technical Content Reviewer
TELUS Company
Sofia
03.2020 - 02.2021
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Working with data and reporting and details.
- Timely response to incoming inquiries via email.
Vendor Specialist
Kik Textilen and Non-Food
Sofia
02.2019 - 04.2020
- Answered questions and assisted customers with item selection and location.
- Set up displays and signage to attract customers and boost sales for the Kik Textilen end Non-Food.
- Communicated with store employees to maintain conditions and appearance of retail area.
- Loaded and unloaded boxes and pallets of merchandise weighing.
Delivery Expert
Ministry of Interior
Sofia
05.2016 - 02.2019
- Completed and submitted logs and paperwork every day to maintain records.
- Directly interacted with customers to deliver mail, packages and ordered goods.
- Coordinated consistent on-time deliveries of damage-free goods.
- Maintained accurate logs of deliveries and trips, proving details to Director at end of shifts.
- Worked with vendors to schedule daily pickups weekly deliveries.
Office Coordinator
Libratech Ltd
Plovdiv
01.2012 - 06.2015
- Interacted with customers by phone, email or in-person to provide information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
Support Worker
Animus Non-Profit Organizatioin
Plovdiv
05.2008 - 10.2011
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Kept clients engaged in social networks and communities for personal health and growth.
- Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
- Evaluated client progress toward established annual and quarterly goals.
- Promoted community integration by providing extensive physical, emotional and social support.
Bartender
PAK Company
Pomorie
04.2005 - 10.2007
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Set up bar for operation, obtained cash bank and stocked service bar.
Education
Master of Science - Psychology
VTU "St. Kiril And St. Metodii"
Bulgaria09.2005
Bachelor of Science - Marketing, Advertising And Businesscominications
New Bulgarian University
Bulgaria10.2001
Bussines Secretary
Secondary School "Chernorizetz Hrabar"
Bulgaria05.1996
Skills
- Upselling Strategies
- Customer Needs Assessments
- Increasing Awareness
- Product Line Knowledge
- Merchandise Arrangements
- Product Selling
- Support Skills
- Problem Solving Skills
- Precision In Completing Tasks
- Effective Communication
Certification
- Computer skills
Languages
Bulgarian
Native language
English
Upper intermediate
B2
Timeline
Vendor Representative
The Box
05.2021 - 05.2022
Technical Content Reviewer
TELUS Company
03.2020 - 02.2021
Vendor Specialist
Kik Textilen and Non-Food
02.2019 - 04.2020
Delivery Expert
Ministry of Interior
05.2016 - 02.2019
Office Coordinator
Libratech Ltd
01.2012 - 06.2015
Support Worker
Animus Non-Profit Organizatioin
05.2008 - 10.2011
Bartender
PAK Company
04.2005 - 10.2007
Master of Science - Psychology
VTU "St. Kiril And St. Metodii"
Bachelor of Science - Marketing, Advertising And Businesscominications
New Bulgarian University
Bussines Secretary
Secondary School "Chernorizetz Hrabar"
Theatre, books, psychology
Theater makes my liffe different. Books dvelop me. Psychology combine everything.
Theatre, books, psychology
Theater makes my liffe different. Books dvelop me. Psychology combine everything.
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