Radoslav Kováč

• Material Flow & Operations: Coordinated material flow to minimize operational downtime and support continuous production across active
fulfillment areas.
• Yard Operations & Safety: Overseeing yard operations and dock protocols as Yard Marshal, ensuring safe truck movements and strict SLA
compliance.
• Process & Inventory Control: Executed high-accuracy inbound/outbound operations, tracking inventory metrics and supporting daily
workflow targets.

• QA Audits & Root Cause Analysis: Conducted mechanical, cosmetic, and ride-safety audits while applying root cause analysis to resolve
line defects.
• Continuous Improvement & Troubleshooting: Resolved active assembly issues on the floor to maintain steady line takt-time and product quality standards.
• Training & Stakeholder Support: Trained and onboarded new operators on quality SOPs while communicating quality bottlenecks to line managers.

• Operations Coordination & Safety: Supervised excavation and ground operations to safeguard existing underground utility cables and infrastructure.
• Technical Execution: Ensured precise conduit alignment and bending radius for optimal fiber optic cable blowing and structural integrity.
• Quality Control & Site Restoration: Managed surface restoration and repaving projects under tight deadlines, ensuring strict quality
standards.

• Deputy Store Manager | Billa (similar to Albert Heijn / Jumbo / Lidl)

• Turnaround & Revenue Performance: Led store turnarounds by driving revenue metrics from -48% to -2% within 6 months through
process adjustments.
• Inventory Management & JIT Control: Managed daily fresh produce orders (8–10 pallets/day) with JIT stock control, achieving a 98% shelf
availability rate.
• Shift Operations & KPI Monitoring: Supervised floor staff, managed daily register audits, monitored store KPIs, and resolved customer
escalations.

•Project Operations & Refits: Executed 100+ commercial store refits and equipment setups across major retail chains (e.g., Tesco, Albert
Heijn, Rossmann).
•Technical Assembly & Troubleshooting: Built heavy-duty retail shelving according to technical drawings, resolving structural challenges onsite.
•Team Training & Onboarding: Guided and onboarded junior installers on site safety protocols, technical assembly, and quality metrics.

• Safety Standards & Operations: Enforced site safety protocols, maintained active surveillance, and performed First Aid/CPR when needed.
• Quality Control & Facility Maintenance: Tested chemical balances daily, managed water filtration systems, and ensured compliance with
health regulations.
• Stakeholder Communication: Communicated effectively with facility management and patrons in a high-demand, international environment.