Rachel McIntosh
Kippen's
Summary
Experienced with handling customer interactions in service and in retail, resolving issues promptly. Using communication and empathy to build strong customer relationships.
Overview
7
7
years of professional experience
Work History
Sandwich Artist
Subway
05.2024 - 08.2024
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Collaborated with team members to maintain a smooth workflow during busy hours.
Volunteer Coach-Head Coach
Stephenville Figure Skating Club
12.2017 - 05.2024
- I used to teach children and young teenagers to skate, and keep them interested in physical activity.
- I also helped them when they fell or got hurt.
- Organized what they would be doing in my group during ice time and cleaned up items used on the ice.
- I pre made organized plans to educate the children during ice time to ensure their safety.
Consumables Associate
Walmart
05.2023 - 02.2024
- Maintained knowledge on products, to improve customer experience.
- stocked shelves to ensure all products were displayed and in an organized manner.
- counted amount of stock in the back.
- communicated with customers in a friendly and respectful way to ensure customer satisfaction.
Waitress
Hartery's
08.2021 - 12.2022
- I was a waitress at Hartery's family restaurant for about a year and a half.
- I took orders, brought out food, cleaned tables, communicated with customers and cleaned the restaurant after closing.
Volunteer
SPCA
01.2021 - 01.2022
- I used to volunteer at the SPCA. There I cleaned up, and fed the animals.
Education
Bachelor of Arts - Visual Arts
Grenfell
Corner Brook, NL04-2028
High School Diploma -
Stephenville High School
Stephenville, NL06-2024
Skills
- Communication
- Computer
- Cleaning
- Organizing
- Problem solving
- Customer service
- Food preparation
- Cash handling
- Effective multi-tasking
- Time management
- Product stocking and rotation
- Willingness to learn
Hobbies and Interests
- Figure Skating, Stephenville dome, Stephenville, NL, On Mondays, Tuesdays and Fridays at around 4-6, I spend my time figure skating. I have been skating since I was 3, and have competed numerous times in various events, and have earned many medals and awards.
- Girl Guides, Stephenville High School, Ranger, Every second Thursday, I socialize and spend 1.5 hours with a group of girls. We organize projects, such as events for the younger groups, cleaning the environment, planting trees and going to events such as the Christmas parade and Remembrance day ceremony.
- Dance, Nomad Stages, I am involved in ballet, Jazz and contemporary dance. I have participated in various Musical productions over the past few years.
Timeline
Sandwich Artist
Subway
05.2024 - 08.2024
Consumables Associate
Walmart
05.2023 - 02.2024
Waitress
Hartery's
08.2021 - 12.2022
Volunteer
SPCA
01.2021 - 01.2022
Volunteer Coach-Head Coach
Stephenville Figure Skating Club
12.2017 - 05.2024
Bachelor of Arts - Visual Arts
Grenfell
High School Diploma -
Stephenville High School
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