Racheal Nabuule
Achthuizen
Summary
I am an ambitious Human Resources Intern pursuing Bachelors in International Business and trained to coordinate, execute and deliver HR programs related to recruitment, benefits, workers compensation and other HR projects and processes. I demonstrate solid analytical, problem-solving and organisational skills to foster excellent relationships and credibility at all levels of organization. I am self-motivated, driven and display initiative to prioritize tasks and handle numerous assignments simultaneously.
Overview
11
11
years of professional experience
Work History
Warehouse Packer
Colombo B.V.
02.2023 - 04.2023
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Increased order accuracy by meticulously following picking lists and double-checking packed items.
- Organized items on racks, shelves and bins to maintain established order.
Administrative Secretary
Helm Senior Secondary School
07.2014 - 01.2018
- Guided 50+ new students and their families through the registration process annually, providing information, answering questions, and ensuring a smooth onboarding experience.
- Managed approximately 20 incoming calls, emails, and faxes per day from parents.
- Supported executive decision-making by preparing agendas, taking minutes during meetings, and distributing relevant information.
- Communicated with office suppliers via phone and email to confirm deliveries and respond to inquiries.
- Developed strong relationships with vendors to ensure timely delivery of supplies while effectively negotiating contracts for cost savings initiatives.
Bank Teller Intern
Nabukalu Microfinance Institution.
09.2012 - 01.2013
- Identified and resolved discrepancies in client reports ensuring accuracy and maintaining client trust.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Assisted in reducing customer wait times through effective queue management and timely service.
- Answered customer inquiries regarding account balances, transaction history, service charges, and interest rates.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Processed applications for new accounts, and engaged potential customers through community outreach resulting in a 15% increase in new accounts.
Education
Bachelors of International Business And Languages - International Business
Rotterdam University of Applied Sciences
Rotterdam, Netherlands09-2027
Associate Degree in Microfinance - Microfinance
Kyambogo University
Kampala Uganda08-2013
Skills
- Attention to detail
- Teamwork and collaboration
- Problem-solving
- Organizational skills
- Active listening
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Time management
- Customer service
- Negotiation
Languages
English
Native or Bilingual
Dutch
Elementary
Timeline
Warehouse Packer
Colombo B.V.
02.2023 - 04.2023
Administrative Secretary
Helm Senior Secondary School
07.2014 - 01.2018
Bank Teller Intern
Nabukalu Microfinance Institution.
09.2012 - 01.2013
Bachelors of International Business And Languages - International Business
Rotterdam University of Applied Sciences
Associate Degree in Microfinance - Microfinance
Kyambogo University
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