RABINDRA PHUYAL

• Worked closely with team members to develop productive operational approaches.
• Assisted junior staff members with their daily tasks, projects, and objectives through guidance and support.
• Streamlined operational processes through cross-departmental coordination.
• Developed a system for tracking inventory and ordering supplies as needed.
• Developed strategies for improved operational efficiency and customer satisfaction.
• Resolved customer complaints in a professional manner to maintain positive relationships with guests.

• - Spearheaded the introduction of a new menu concept, driving a 25% increase in average customer spend and contributing to a 10% growth in overall revenue within the first quarter.
• Developed strategies for improved operational efficiency and customer satisfaction.
• Collaborated with local businesses to create mutually beneficial partnerships.
• Scheduled and directed staff in daily work assignments to maximize productivity.
• Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.

• Conducted comprehensive market research and analysis, identifying new target demographics which led to a 20% increase in sales within the first quarter of implementation.
• Employed advanced data visualization techniques with Tableau to create interactive dashboards that improved decision-making processes, resulting in a 15% reduction in project implementation timelines.
• Collaborated with stakeholders to refine product requirements, reducing development cycles by 25% and increasing product launch success rates by 30%.
• Orchestrated a series of workshops that facilitated alignment between marketing and sales teams, contributing to a 15% increase in lead conversion rates and enhancing overall revenue by 12% year-over-year.

• Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
• Monitored inventory levels and ordered supplies as necessary.
• Ensured that all safety protocols were followed by staff when using equipment such as vacuums or chemicals.
• Inspected guest rooms and public areas to ensure they met established cleanliness standards.

• Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
• Interviewed prospective employees and provided input to HR on hiring decisions.
• Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
• Assigned work and monitored performance of project personnel.
• Created and managed budgets for travel, training and teambuilding activities.
• Proposed or approved modifications to project plans.

• Implemented a new filing system that reduced retrieval time for documents by 40%, increasing office productivity and efficiency.
• Enhanced client communication protocols, resulting in a 20% decrease in response time to client inquiries and a 15% increase in client retention rates.
• Led the digitization of records, reducing paper usage by 50% and cutting down on storage costs significantly.
• Successfully completed 5 professional development workshops, acquiring skills in project management and communication strategies, which improved team collaboration and effectiveness by 25%.

• Cultivated strategic partnerships with top-performing agents, resulting in a 15% increase in policy renewals and a 20% growth in premium revenue within the first year.
• Spearheaded a customer retention initiative that reduced churn rates by 10%, utilizing personalized communication strategies and feedback loops to enhance client satisfaction.
• Developed and implemented targeted marketing campaigns that effectively promoted new insurance products, contributing to a 25% increase in product adoption among existing clients.
• Implemented process improvements in the policy renewal workflow, reducing turnaround time by 20% and enhancing overall operational efficiency in the agency department.

• Designed and executed targeted marketing campaigns that resulted in a 25% increase in lead generation and a 20% growth in customer acquisition within the first year.
• Conducted market analysis and competitor research to identify new opportunities, leading to the introduction of a bundled insurance package that boosted sales by 30%.
• Implemented a digital marketing strategy focused on SEO and content marketing, resulting in a 40% increase in website traffic and a 15% rise in online quote requests.
• Collaborated with the sales team to refine customer engagement tactics, contributing to a 10% improvement in conversion rates and enhancing overall customer satisfaction scores by 25%.

• Optimized staffing efficiency by implementing a streamlined hiring process that reduced time-to-fill positions by 30%, ensuring optimal team composition and service delivery.
• Successfully resolved customer complaints, achieving a 25% increase in customer satisfaction scores through proactive resolution strategies and personalized interactions.
• Implemented new food safety protocols resulting in a 15% decrease in kitchen incidents and ensuring compliance with health regulations.
• Conducted performance reviews that led to a 20% increase in employee productivity and morale, fostering a motivated team environment focused on exceeding performance targets.

National Federation Of Irrigation Water Users

• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  
  Participated in team-building activities to enhance working relationships.

• Achieved process optimization, cutting down redundancies and bottlenecks by spearheading comprehensive overhaul initiatives.
• Boosted team spirit and effectiveness by implementing enhanced learning opportunities for employees, garnering an upliftment of 40% in participation rate.