Puck Eijt

• Handled high-pressure situations, while maintaining excellent service standards even during busy shifts.
• Maintained a clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm when dealing with difficult customers or during busy shifts.
• Answered customers' questions, recommended items, and recorded order information.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

• Proven ability to learn quickly and adapt to new situations.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.

Practical Education:

A 10-week fulltime Practical Training at Hotelschool The Hague in various outlets including kitchen, housekeeping, restaurants and front office. Hotelschool The Hague offers 20 guest rooms as well as 120 dormitory rooms for their first-year students (240).

Barista, Banqueting, Bartender, Waitress

Duties: Opening and closing of restaurant, training new employees, making good quality coffees, welcoming guests, serving food and drinks, recommending and upselling food and drinks; handling payments, monitoring and adhering to hygiene, handling complaints, taking reservations,

Customer Service

Provided exceptional service

Led customer engagement initiatives

Food Preparation

Prepared and served menu items consistently

Operational Efficiency

Optimized daily operations, reducing service time per customer

MEP ingredients, prepare starters and cook mains. Welcoming guests, serving food and drinks, recommending and upselling food and drinks; handling payments, monitoring and adhering to hygiene, handling complaints, taking reservations, opening of restaurant, training new hires.