Summary
Overview
Work History
Education
Skills
Certification
HANDS-ON
Tools
Languages
Availability
Timeline
Generic

Priyanka Singh

Osdorper Ban Amsterdam

Summary

Senior Business Analyst with over 10 years of experience in project management, business analysis, and process optimization across investment banking, pharmaceuticals, and bio-pharmaceuticals. Proficient in managing complex projects, driving strategic initiatives, and collaborating with senior management. Certified Professional Scrum Master (PSM I) with expertise in agile methodologies and Scrum responsibilities, facilitating cross-functional collaboration for the development of impactful business solutions.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Business Analyst – PMO

Citi Corps
12.2019 - 03.2022
  • Managed project portfolio activities including project prioritization, resource allocation, and budget control for multiple projects
  • Facilitated high-level discussions and represented product strategies alongside an Product Manager in board meetings
  • Provided training and coaching to project managers and stakeholders, improving their understanding of project management methodologies
  • Implementation of an new project management software, reducing project turnaround times by 20% and improving team collaboration across four departments by leveraging advanced data analytics and reporting tools.
  • Managed high-priority projects, reaching an 95% punctuality rate by streamlining project schedules, enhancing resource distribution, and improving stakeholder updates using MS Project and JIRA.
  • Developed project risk mitigation strategies, monitored project risks, and communicated project status to senior executives
  • Led an creation of an monthly reporting calendar, aligning team members on key deliverables and timelines
  • Planned logistics for board and committee meetings, ensuring smooth coordination of key business events.

Business Analyst – PMO

Infosys Limited
09.2012 - 12.2019

Project 1: Bank of Montreal (Investment Banking, Canada & US)

  • Produced financial reports, including variance analysis and scorecards for weekly and monthly reviews.
  • Coordinated with business, product, and technical teams to gather requirements and ensure alignment.
  • Managed offshore teams and delivered weekly project updates to clients through status reports.

Project 2: Astra-Zeneca (Investment Banking, UK)

  • Created, reviewed, and updated functional requirements for system implementations.
  • Managed demand tracking, ensuring deliverables were completed within deadlines and scope.
  • Worked closely with clients to ensure technical designs met their needs and created quality documentation for training.

Project 3: Eli Lilly (Pharmaceutical, US)

  • Led project costing, estimation, and scoping efforts, ensuring alignment with business objectives.
  • Prepared project initiation documentation and reported project progress to key stakeholders.
  • Managed invoicing and subcontractor management, along with resource allocation and project tracking.

Project 4: Barclays & Westpac (Investment Banking, US & Australia)

  • Prepared monthly billing reports and managed internal team interviews and resource screening.
  • Led action on critical decisions during WAR room calls and managed mandatory compliance tracking.

Education

MBA (Finance &HR) -

LOVELY PROFESSIONAL UNIVERSITY
JALANDHAR PUNJAB
05.2012

BBA -

University of Lucknow
03.2010

Skills

  • Business Analysis: Requirement gathering, documentation, process improvement, stakeholder management
  • Project Management: Budget management, resource allocation, risk assessment, project tracking, and reporting
  • Scrum Master: Agile processes, sprint planning, backlog refinement, stakeholder communication
  • RfP/RfI Management: Vendor management, request for proposals, contract negotiations
  • Financial Reporting: Variance analysis, financial forecasting, performance scorecards
  • Leadership & Collaboration: Leading cross-functional teams, training, and coaching project managers

Certification

  • Professional Scrum Master I (PSM I)
  • Project Management Professional (PMP) – Perusing

HANDS-ON

Microsoft Office suite (Word, Excel, PowerPoint) and managing, arranging, and coordinating calendars, travels, conference, bridges events.

  • Operation management
  • Project Planning
  • Strategic Planning
  • Relationship building and management
  • Administrative support specialist
  • Process Improvement
  • Mediation Skills
  • Event Planning

Tools

  • Alcon, DPS, Invoice,
  • Billing Expense Reporting tool
  • Integrated Process Performance Model
  • Integrated Project Management
  • project Budgeting System
  • Procurement System, PROMT
  • Order management System

Languages

Fluent in English

Availability

Available for relocation or remote work.

Timeline

Senior Business Analyst – PMO

Citi Corps
12.2019 - 03.2022

Business Analyst – PMO

Infosys Limited
09.2012 - 12.2019

MBA (Finance &HR) -

LOVELY PROFESSIONAL UNIVERSITY

BBA -

University of Lucknow
Priyanka Singh