Prithika Shetty
Product Manager
Amsterdam
Summary
Diligent Product Manager offering 4 years of success in product roadmap development, market research and data analysis and total 12 years of work experience. Highly skilled in identifying opportunities to maximize revenue.
Overview
12
12
years of professional experience
Work History
Product Manager II
E2open India: Leading provider of end-to-end supply chain management software
Bangalore
01.2020 - 02.2021
- Managed business requirements of Channel data management (CDM) which caters to 100+ marquee customers including HP, Dell, Cisco, Logitech, Schneider and many others
- Mission-critical Remits: Oversaw in depth analysis, strategic prioritization based on product roadmap
- Customer Relationship Management: Engaged with customers and cross-functional teams consisting of 30+ consultants, 150+ operations team members, 20+ customer success managers and 50+ engineers
- Cross-border Negotiation: Collaborated with customer heads in the EMEA (Europe, Middle East), APAC (Asia Pacific) and AMS (United States of America) regions to understand their business model
- Company Revenue addition: Pitched to C-Suite of numerous customers and secured new contracts and contract extensions worth 25 million USD in annual recurring revenues. Received Excellence award for the same
Product Manager
E2open
Bangalore
05.2018 - 12.2019
- User experience: Promoted and convinced the need for user interface improvement. Actively involved in setting up a UX designer team. Collaborated with users from France, Spain, Japan, Korea, China, USA and India to increase new customer acquisition
- Product Enhancement: Identified the need for product enhancements w.r.t fraud detection, data tracking in the market. Provided the firm distinct competitive advantage over competitors. Product upgradation was purchased by 80% customers
- Innovation: Conceived novel internal tool that improved the customer onboarding process from 800+ hours of effort by the professional services team to 40 hours
Business Analyst
E2open
Bangalore
04.2017 - 04.2018
- Stakeholder Management: Engaged with customer teams and internal professional services, pre-sales, customer success managers and operations teams in USA, China, Malaysia, Germany, India for requirement prioritization negotiation
- Training: Actively involved in training customer region heads who would then train 20000+ internal users regarding product launches, feature enhancements. Involved in sale pitches for potential new customers in Spain and Italy
- Delivery Management: Headed a 15+ member engineering team including software developers, quality analysts, actively involved in requirement analysis, design and quality of the software
- Career Advance: Promoted as, Manager within 1 year (the only non-MBA) – v/s firm-wide average of 2-3 years.
Software Engineer III
Zyme Solutions Pvt Ltd
Bangalore
07.2014 - 03.2017
- Accountability: Accountable for 100% defect free deliverables. Involved in manual, automation and performance testing. Automation reduced application testing time by 40%. Awarded Excellence and Best new comer
- Mentorship: Led 3 cross functional, geographically dispersed teams to support quality for the reporting system
Software Test Specialist
Mindtree: Multinational information technology and outsourcing firm
Bangalore
06.2010 - 06.2014
- Recognition: Appointed Project Test Lead for, (one of the biggest FMCG clients of the firm). Managed software that facilitated the needs of sales, marketing and accounting users of Unilever across 19 countries including South Africa, Brazil, Russia, Singapore, Philippines
- Leadership: Led a team of 5 to initiate automated testing efforts that reduced post production defects by 40%
- Recognition: Awarded Mindtree Pillar, one of the highest honors at Mindtree for exceptional performance for 2 consecutive years 2013-2014. Received Pat on the back award multiple times
Junior Software Test Engineer
mPortal acquired by BroadSoft and later acquired by CISCO
Bangalore
12.2008 - 04.2010
- Individual contributor: Developed data driven framework that increased application testing depth and breadth by 80%
- Collaborated with onshore teams to ensure coverage of all business use cases. Awarded Shining Star.
Education
MBA -
Nyenrode Business University
Amsterdam, Netherlands 09.2022 - 09.2023
Computer Science
Visveswaraiah Technological University
Bangalore, India 09.2003 - 05.2008
Skills
SQL
Balsamiq
Google Analytics
Jira
Additional Information
● Volunteer work: During the pandemic, volunteered in the community by delivering food, essentials, groceries and medicines to 50+ senior citizens.
● Organized blood donation camp in E2open Bangalore office in 2019 and collected 600 units of blood.
● Extra-curricular: Hosted annual party, award ceremonies and multiple fun events in E2open and Mindtree.
Timeline
MBA -
Nyenrode Business University
09.2022 - 09.2023
Product Manager II
E2open India: Leading provider of end-to-end supply chain management software
01.2020 - 02.2021
Product Manager
E2open
05.2018 - 12.2019
Business Analyst
E2open
04.2017 - 04.2018
Software Engineer III
Zyme Solutions Pvt Ltd
07.2014 - 03.2017
Software Test Specialist
Mindtree: Multinational information technology and outsourcing firm
06.2010 - 06.2014
Junior Software Test Engineer
mPortal acquired by BroadSoft and later acquired by CISCO
12.2008 - 04.2010
Computer Science
Visveswaraiah Technological University
09.2003 - 05.2008