PRISCILLA ASANTE
Stellendam
Summary
A result-oriented and people-focused professional with a solid background in client service, administration, and team leadership. I possess strong interpersonal and organizational skills, with experience in motivating teams, resolving workplace challenges, and fostering employee engagement. I am reliable, adaptable to change, and a fast learner.
Overview
12
12
years of professional experience
Work History
Production Assistant
Bakkerij Dam
05.2025 - Current
- Maintain an organized and hygienic work environment with team collaboration.
- Support production activities including decorating, finishing, and packaging products.
- Promote teamwork and workplace efficiency in line with company standards.
Retail Assistant
Primark Netherlands B.V
05.2024 - 05.2025
- Delivered excellent customer service by assisting shoppers with product choices.
- Supported stock management and visual merchandising.
- Operated the cash register efficiently while ensuring customer satisfaction.
- Contributed to creating a positive and inclusive work environment.
Shopper/Operations Assistant
PICNIC Fulfilment Centre
08.2023 - 09.2024
- Processed online customer orders and ensured product accuracy.
- Collaborated across teams to maintain smooth operations and productivity.
- Adapted to various roles and tasks as required by supervisors.
Administrative Officer
Omni Diagnostics Ghana Limited
02.2021 - 01.2022
- Managed inventory, procurement, and logistics operations.
- Served as the primary liaison between management, staff, and clients to address enquiries and complaints.
- Generated operational reports and advised management on performance improvements.
- Conducted employee performance evaluations and implemented development plans.
- Facilitated staff training, onboarding, and professional development initiatives.
SME Relationship Officer
ABii National Savings and Loans Ltd.
06.2015 - 02.2018
- Managed a portfolio of small and medium-sized business clients.
- Promoted financial products and services to meet clients’ business needs.
- Prepared credit appraisal reports and monitored loan performance.
- Provided advisory support and maintained strong client relationships.
- Represented the SME Department Head at committee meetings and coordinated team targets.
Back Office Operations Assistant
ABii National Savings and Loans Ltd.
01.2015 - 06.2015
- Supported daily operations, data entry, and administrative functions.
Customer Service Officer
ABii National Savings and Loans Ltd.
09.2013 - 12.2014
- Provided frontline customer service and resolved client enquiries.
- Assisted in account opening, product education, and service promotion.
Education
Bachelor of Business Administration - International HRM & Corporate Social Responsibility
University of Professional Studies
Accra, Ghana01.2012
Skills
- Human resource management
- Team leadership
- Performance Evaluation & Training Facilitation
- Organizational and Communication Skills
- Client engagement proficiency
- Payroll and Budgeting
- Process optimization
- Proficient in Microsoft Excel, Word, and PowerPoint
- Cross-cultural Collaboration
Timeline
Production Assistant
Bakkerij Dam
05.2025 - Current
Retail Assistant
Primark Netherlands B.V
05.2024 - 05.2025
Shopper/Operations Assistant
PICNIC Fulfilment Centre
08.2023 - 09.2024
Administrative Officer
Omni Diagnostics Ghana Limited
02.2021 - 01.2022
SME Relationship Officer
ABii National Savings and Loans Ltd.
06.2015 - 02.2018
Back Office Operations Assistant
ABii National Savings and Loans Ltd.
01.2015 - 06.2015
Customer Service Officer
ABii National Savings and Loans Ltd.
09.2013 - 12.2014
Bachelor of Business Administration - International HRM & Corporate Social Responsibility
University of Professional Studies