Preslava Dimitrova
Born,LI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Process Control position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Process Controller
GXO Logistics
08.2023 - Current
- Thoroughly reviewed end-to-end processes and promptly notified operations and management of any discrepancies encountered in order processing system.
- Overseeing daily integration of new customer orders into the system.
- Initiating communication with client, regarding any shortages or discrepancies identified in orders they submit to us.
- Conducting daily liaisons with inbound warehouse to guarantee punctual and accurate receipt of good of our processing operations.
- Safeguarding the company's interests through timely dispatch of orders and notifying of any deviations from standard procedures.
Administrative Assistant
GXO Logistics
05.2023 - 08.2023
- Promoted positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Maintained daily checks of orders, to ensure their timely shipment.
- Identifying and reporting obsolete orders to relevant personnel for prompt processing and customer notification regarding any associated delays.
- Initiating cancellation subsequent to customer confirmation.
Warehouse Employee
GXO Logistics
04.2023 - 05.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Performed periodic cycle counts to verify inventory accuracy, identify discrepancies, and make necessary adjustments to maintain reliable records.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Croupier
B Gaming Group LTD
03.2022 - 04.2023
- Resolved customer disputes calmly and professionally, ensuring satisfaction while upholding casino rules.
- Assisted in training of new croupiers, ensuring they were equipped with essential skills and knowledge for success.
- Monitored game table for signs of cheating or other criminal activities by observing body language and behaviors of gamblers.
- Welcomed customers and established immediate rapport to encourage gameplay.
Co Manager
Maxima EOOD Bulgaria
08.2021 - 03.2022
- Collaborated with Store Manager to develop promotional strategies that effectively attracted new customers and increased foot traffic.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
Vendor Consultant
Maxima Bulgaria EOOD
10.2020 - 07.2021
- Set up displays and signage to attract customers and boost sales.
- Refilled up to 20 machines each day.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
High School Diploma -
Profiled Language High School "Ioan Exarch"
Vratsa, Bulgaria05.2020
Skills
- Effective Communication
- Training and mentoring
- Troubleshooting and testing
- New Process Implementation
- Decision-Making
Languages
Bulgarian
Native language
English
Proficient
C2
Timeline
Process Controller
GXO Logistics
08.2023 - Current
Administrative Assistant
GXO Logistics
05.2023 - 08.2023
Warehouse Employee
GXO Logistics
04.2023 - 05.2023
Croupier
B Gaming Group LTD
03.2022 - 04.2023
Co Manager
Maxima EOOD Bulgaria
08.2021 - 03.2022
Vendor Consultant
Maxima Bulgaria EOOD
10.2020 - 07.2021
High School Diploma -
Profiled Language High School "Ioan Exarch"
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