Results-driven Operations Executive with expertise in Six Sigma and Lean methodologies, delivering continuous improvement initiatives that drive measurable business impact. Experienced in comprehensive business process management, creating end-to-end value streams that optimize organizational performance. Skilled in applying TOGAF enterprise architecture frameworks to accelerate digital transformation and enhance operational efficiency. Demonstrated leadership in guiding cross-functional teams through strategic initiatives in dynamic, high-growth environments. Committed to fostering innovation and operational excellence through data-driven decision making and systematic process optimization.
Hi, I’m
Prem Krishna
The Hague,South Holland
Summary
Overview
18
years of professional experience
7
years of post-secondary education
1
Certification
Work history
IKEADelft, South Holland
Global Process Development Leader
05.2021 - Current
Job overview
- Designed IKEA’s Operating Model, emphasizing process and capability-driven methodologies for digital transformation.
- Executed deployment of Business Process Management utilizing SAP Signavio in alignment with TOGAF and APQC.
- Spearheaded digital transformation initiatives across Finance, HR, IT, Data, Risk & Compliance, and Legal.
- Defined and implemented IKEA Business Plan Process to clarify roles for strategic execution.
- Facilitated cross-functional collaboration to enhance value creation through product and platform setups.
- Managed project funnel alongside business case development for effective portfolio management.
- Championed compliance programmes by overseeing internal and external audits and certifications.
- Coached teams on lean methodologies and agile frameworks to promote continuous improvement.
Johnson & JohnsonUppsala, Sweden
Associate Director OPEX & Supply Chain
04.2017 - 04.2021
Job overview
- Orchestrated post-acquisition integration programmes to embed compliance and operational standards.
- Developed five-year strategy to reduce product costs by 50% and presented it to leadership.
- Executed global continuous improvement strategies using Lean and Six Sigma principles, reducing process variability.
- Led JJOS implementation across multiple sites to enhance operational excellence.
- Identified and executed CAPEX projects to increase productivity and improve gross margins.
- Managed Business Excellence Team budget while mentoring project leaders and key opinion leaders.
- Oversaw supply planning and procurement processes during COVID-19 disruptions.
- Directed business plan and long-term financial planning, aligning resources with strategic objectives.
AkzoNobelStockholm, Sweden
Global Strategy & Continuous Improvement Manager
08.2014 - 04.2017
Job overview
- Established strategy and continuous improvement roadmap for EMEA sites.
- Led AkzoNobel - Production System (ALPS) to optimise supply chain execution standards.
- Set strategic targets aligned with market research and customer needs.
- Executed cross-functional improvement projects across supply chain, communication, IT, and manufacturing, achieving savings exceeding $25 million annually.
- Negotiated product specifications with customer representatives.
IBM, Cognizant, Syntel & QAIPune
Management consultant
07.2007 - 08.2014
Job overview
- Led discussions around solution strategies and service offerings to clients and dignitaries during technical discussions.
- Participated in responding to RFPs and developing comprehensive project proposals.
- Developed strategic solutions by analysing current business operations.
- Conducted gap analysis to identify strengths, weaknesses, and improvement opportunities across organisations.
- Led implementation of Capability Maturity Model Integration (CMM V1.3) for development and services.
- Developed strategic business objectives based on analysis of past performance data and industry benchmarks.
- Initiated improvements across Banking and Finance practices, achieving a 33% reduction in defect density.
- Identified pain areas in business support functions, facilitating data analysis to optimise operations.
- Supported project teams in measurement and analysis of key performance indicators, implementing corrective actions as needed.
Education
Copenhagen Business SchoolCopenhagen
Master of Business Administration from General Management
09.2013 - 08.2014
University overview
Birla Institute of Technology & SciencePillani
Master of Science from Quality Management
07.2010 - 05.2012
University overview
Jaypee Institute of Information TechnologyNoida
Bachelor of Science from Computer Science
07.2003 - 05.2007
University overview
Skills
- Six Sigma and Lean
- Business process management
- SAFe Agile methodology
- TOGAF architecture
- Digital Transformation
- Leadership
- Stakeholder Management
- Strategic planning
Languages
English
Native
Hindi
Native
Certification
- Leading High Performance Team, Executive Development Program - IMD Business School
- APQC Certified Process Manager
- TOGAF® 10 Enterprise Architecture Practitioner
- Certified SAFe® 6 Practice Consultant
- Lean Black Belt – Certified by J&J
- Certified Scrum Master by Scrum Alliance
- ASQ Certified Six Sigma Master Black Belt
- Benchmark Certified Black Belt
- ITIL V3 Foundation Certified
- Internal Quality Auditor on ISO 9001:2008
Timeline
Global Process Development Leader
IKEA
05.2021 - Current
Associate Director OPEX & Supply Chain
Johnson & Johnson
04.2017 - 04.2021
Global Strategy & Continuous Improvement Manager
AkzoNobel
08.2014 - 04.2017
Copenhagen Business School
Master of Business Administration from General Management
09.2013 - 08.2014
Birla Institute of Technology & Science
Master of Science from Quality Management
07.2010 - 05.2012
Management consultant
IBM, Cognizant, Syntel & QAI
07.2007 - 08.2014
Jaypee Institute of Information Technology
Bachelor of Science from Computer Science
07.2003 - 05.2007
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