Preeti Venkatesan

Client: Bank of Ireland

Banking Electronic Payment Platform (BEPP)-ISO-20022 and SWIFT MT/MS payments

• Support the BOI payments application involving domestic and cross border SEPA (Single Payments EURO area) Credit/Debit transfer (ISO-20022) and SWIFT payments (FIN payments like MT, MX, CBPR+ messages, troubleshooting and providing solutions to resolve high severity incidents for payments.
• Analyze the functional and technical documents/ test reports for payments related deployments and provide feedback.
• Identify defects in production environment and test in lower environment to provide a solution.
• Analyze and solve issues with payments reconciliation.
• Worked on RFS/RFP and estimates for new projects. Train new team members and plan their knowledge transfer.
• Negotiated contracts with vendors, securing optimal terms and conditions while reducing costs.
• Evaluated business processes, identifying inefficiencies and recommending targeted improvements.
• Identify and implement automations for customer service improvement.
• Conducted workshops and training sessions to improve employee knowledge of best practices.

EBA implementations handled:

• PSD2 Compliance and regulation-Strong Customer Authentication. Continuous Gross Settlement for settlement of Step-2 Payments Transfer.
• EBA rulebook changes (Rule Book -23 recently) -migration to the 2019 version of ISO-20022 standard.
• Upliftment of SWIFT payments to ISO-20022 -Target 2 (High Value Payments) Detection of Fraud payments using ARIC.
• SEPA Instant payments transfer-SEPA Inst Scheme

Project Details:

Nationwide Insurance-Commercial Line Transformation

• Designed, developed and tested integration interfaces for Insurance coverages and claims.
• Assisted and guided the team in understanding the technical details and reviewing the code.

Humana Healthcare-PBP-Feed Automation

• Developed and tested critical Medicare interfaces by applying Medicare rules and fix defects identified in SIT
• Developed reusable components like audit mechanism and Error Handling.

Malaysia Airlines-Application Maintenance and Support

• Streamlined IT processes by implementing automation tools and reducing manual effort.
• Offered Production support for High severity issues with Service Level Agreement (SLA) of two to four business hours.
• Identified areas of enhancements, prepared Statement of Work and worked on project estimates.
• Developed and tested integration interfaces created for Airline Application for PAX and CARGO systems
• Provided expert support, troubleshooting complex technical problems for end-users in a timely manner.

Major Developments handled:

• Replacement of TPF (Mainframe Functionality) by Enterprise Service Bus -WebSphere Message Broker.
• Replacement of Engineering and Maintenance System with new system Maintenance, Repair and Overhaul (MRO- RAMCO Systems).
• Flight Information Summary system for Malaysia Airline
• Migration of WebSphere DataPower version XI50 to XI52.
• Improved user experience, monitoring feedback and making necessary adjustments to software applications.

Royal Bank of Scotland: Deposit Liquidity Engine (Deposit Liquidity Account)

• Created Application High Level and Detailed Level Design documents outlining the architecture of the DLE workstreams and the development.
• Developed and tested Interfaces for various services to integrate the front end (SAP based system) and backoffice (Mainframe) using web services (WSRM and SOAP).

American Express- Infrastructure Uplift -IBM WebSphere Message Broker 6.0 to 7.0

• Created and implemented scripts for creating MQ Objects on the new IBM WMQ.
• Developed and tested message flows/credit card interfaces on the upgraded WMB version 7
• Tested and debugged the existing interfaces on WMB6 and migrated interfaces on WMB7.