Predrag Stoyadinovich
Amsterdam
Summary
Dedicated and results-driven sales professional with experience in retail, customer care, and administrative roles. Proven ability to drive sales through exceptional service and persuasive communication. Fluent in English, learning the Dutch language, with strong interpersonal and organizational skills. Social and outgoing candidate eager to provide exceptional customer service, product knowledge, and sales-oriented communication. I seek opportunities to leverage my skills and contribute to a dynamic organization, fostering long-term professional relationships.
Overview
19
19
years of professional experience
Work History
Store Supervisor
VF Corporation
10.2024 - 12.2024
- Addressing customer's requests, comments and complaints.
- Supervised daily operations by directing customer service, inventory and sales operations.
- Handled escalated customer complaints professionally, offering appropriate resolutions to ensure satisfaction and maintain positive brand reputation.
- Enhanced product knowledge among staff, enabling more informative and persuasive sales interactions.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Answered product questions and assisted customers in selection and checkout.
- Optimizing workload in the most efficient way.
- Motivating and steering employees to reach daily targets.
- Boosted sales performance with targeted marketing strategies and in-store promotions.
Sales Specialist
VF Corporation
11.2023 - 10.2024
- Greeting and interacting with customers.
- Listening to customer's needs and recommending appropriate product.
- Adapted selling approach based on each customer''s unique needs/preferences; tailoring product offerings accordingly.
- Providing information about products.
- Recommend additional items according to the sails techniques.
- Provide additional assistance to customers when needed
- Cash register operations.
Sales Associate
Skechers USA Benelux B.V.
06.2022 - 09.2023
- Greeting and interacting with customers
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Listening to customer's needs and recommending appropriate product
- Providing information about products
- Recommend additional items according to the sails techniques
- Provide additional assistance to customers when needed
- Cash register operations
- Store maintenance according to company's visual merchandising standards
- Stock room organization
- Providing outstanding shopping experience for all customers
English Language Consultant
Beta Kids
12.2017 - 03.2022
- Prepared and delivered lessons to improve student's reading, writing and conversational skills.
- Made individually tailored educational content suitable for learners.
- Fostered positive relationships with students through consistent support, encouragement, and personalized attention during consultations.
- Tracked and reported student's progress.
Environmental Protection Associate
Delta Real Estate Group
06.2010 - 09.2017
- Proud member of the implementation team of the new environmental legislation into seven daughter companies.
- Coordination and organization of environmental activities for companies as related parties of Delta Real Estate group.
- Managing environmental audits and yearly reports
- Implementation of legal regulation in company's business activities.
- Develop and implement internal regulations and procedures.
- Obtain, update and maintain plans, permits and standard operating procedures.
Receptionist
Delta Holding Business Center
07.2008 - 06.2010
- Implementing entrance and exit procedures for employees
- Greet all business clients and directing to the department of interest
- VIP protocols for special guests
- Coordination with Protocol Department, security guards at the parking lot and the garage gate
- Answer and direct incoming and outgoing phone calls
- Conducting anti diversion scans using electronic equipment
- Submitting daily and weekly reports
- Corporate Security Department
Waiter
Ted's Montana Restaurant
06.2006 - 09.2006
Lifeguard
Vincler Pool Management Inc
06.2006 - 09.2006
Education
Master of Science -
Faculty of Security Studies, Belgrade University
Belgrade, Serbia08-2007
High School Diploma -
High School For Economy
Serbia, Jagodina05-2000
Skills
- Problem-solving
- Customer experience management
- Cash management
- Store opening and closing
- Work Planning and Prioritization
- Staff supervision
- Sales strategies
- Employee development
- Policies and procedures
Languages
English
Serbian
Croatian
Personal Information
Date of Birth: 02/01/81
Free time
I'm a passionate camper who enjoys the nature when ever I have chance. Enjoying long walks with my dog.
Timeline
Store Supervisor
VF Corporation
10.2024 - 12.2024
Sales Specialist
VF Corporation
11.2023 - 10.2024
Sales Associate
Skechers USA Benelux B.V.
06.2022 - 09.2023
English Language Consultant
Beta Kids
12.2017 - 03.2022
Environmental Protection Associate
Delta Real Estate Group
06.2010 - 09.2017
Receptionist
Delta Holding Business Center
07.2008 - 06.2010
Waiter
Ted's Montana Restaurant
06.2006 - 09.2006
Lifeguard
Vincler Pool Management Inc
06.2006 - 09.2006
Master of Science -
Faculty of Security Studies, Belgrade University
High School Diploma -
High School For Economy
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