Pratham Singh
St. John's
Summary
Dedicated and results-driven professional with a proven track record of success in leadership roles within the quick service, food, and retail sectors. Offering an extensive background in driving operational excellence, team development, and customer satisfaction. Adept at implementing strategic initiatives to optimize efficiency, increase revenue, and foster a positive work environment. Recognized for exceptional communication skills, adaptability, and a commitment to delivering exceptional experiences to both customers and teams.
Overview
2
2
years of professional experience
Work History
Key Associate/Supervisor
Fat Bastard Burrito
06.2023 - Current
- Led day-to-day operations of a high-volume fast-food restaurant
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Developed and nurtured a motivated team of sales associates, fostering a customer-centric atmosphere that drove sales and customer loyalty.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Assistant Manager
Smoke's Poutinerie
10.2021 - 05.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Store Associate
Mary Brown's
12.2021 - 02.2022
- Greet and serve customers with a friendly and approachable demeanor, consistently ensuring a positive and efficient ordering experience.
- Prepare food orders promptly and according to established quality and safety standards, contributing to a seamless and timely service process
Background Performer
Astrid And Lily
11.2021 - 11.2021
- Performed alongside various well-known actors and actresses.
- Maintained professional attitude and demeanor at all times.
- Collaborated with other actors to create believable and dynamic scenes.
Store Associate
Toys"R"Us
08.2021 - 09.2021
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Education
BBA -
Memorial University of Newfoundland
St John’s, NL04.2025
Skills
- Leadership & Team Management
- Operations Optimization
- Customer Experience Enhancement
- Strategic Planning & Execution
- P&L Management
- Staff Development & Training
- Process Improvement
- Quality Assurance & Compliance
Timeline
Key Associate/Supervisor
Fat Bastard Burrito
06.2023 - Current
Store Associate
Mary Brown's
12.2021 - 02.2022
Background Performer
Astrid And Lily
11.2021 - 11.2021
Assistant Manager
Smoke's Poutinerie
10.2021 - 05.2023
Store Associate
Toys"R"Us
08.2021 - 09.2021
BBA -
Memorial University of Newfoundland
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