Pranesh Arumugam
Nieuwegein
Summary
Results-driven Product/Program Manager with over 17 years of global experience in Datacom, telecom, connectivity, and entertainment sectors. Expertise in product and project management emphasizes service delivery, assurance, and network management. Proven track record in business process re-engineering, digital transformation, and automation initiatives that enhance operational efficiency. Committed to driving strategic change and optimizing portfolio governance for sustainable growth.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Product & Program Manager
Virgin Media O2
Reading
01.2023 - Current
- Leading the Digital Transformation of UK's Leading Telco GIS (Geographical Information System) applications.
- Collaborated along with Sales team in thoroughly understanding the GIS Eco System of customer and recommended the right fit digital applications in Market which can Transform their Legacy Applications.
- Strategically planned a 3-month Proof of Value (POV) assessment with a GIS Leading Product in Market and successfully demonstrated the Digital Transformation feasibility to multiple departments in customer organization.
- Triggered an in-depth discovery phase to understand customer Eco system like Business Process, Architectural Board Recommendations, Security & Legal Compliance requirements, Technology Aspirations, Budgetary Constraints and came up with a clear recommendation for the Transformation Program.
- Following the Successful implementation of POV, based on the in-depth discovery phase output, Designed and executed an agile methodology-based pilot approach with which 65M GIS Legacy Data are carefully analysed, mapped between the source & destination Data Models, Transformed and Migrated to new digital platform for a particular Geographical Region.
- Strategically designed an 8-stream Industrialization Plan to complete the Digital Transformation which carefully addresses pillars namely Data Cleansing, Data migration, North & South Bound Interfaces Migration, Product Customization, User Onboarding in New Platform, Environment Management, Business Transformation.
- Collaborated with diverse stakeholders from Business, Solution Board, Operations to comprehend transformation requirements.
- Elucidated detailed requirements to team members and established a clear vision of the end product.
Product Owner & Delivery
Liberty Global
Schiphol Rijk
01.2018 - 01.2023
- Leading the Delivery of Setup Box & Cable Modem Firmware's to 7 different European countries.
- Handled the Delivery of 4 variants of Setup Box & 8 variants of Cable Modem by managing Configuration Management, Field Trial & Triage and Service Monitoring teams.
- Designed & Monitored the Key Parameter Indicators (KPI) by collaborating with Client Stakeholders which reflects their Business Value.
- Improved 80% efficiency by cultivating Devops mindset and implementing Automation approach to deliver Configurations to various environments.
- Strategically build a team consists of Business Analyst, Solution Designers & Developers and created an innovative inhouse developed Automation framework which spawns the environment on-demand, perform Test Execution and gets tier down at the end of the execution.
- Coached and driven the team efficiently by cultivating Agile Methodology mindset which led to the in-house Automation Product to be spawned in 6 months' time, which leads to find the defects in early stages and decreased Production defects rate by 40%.
- Conducted series of workshops to brainstorm WiFi Related defects which were hampering Customer Experience to greater extend and built multiple innovative ideas like Building WiFi Home setup, Farady Cage setup in Lab to mimic real-time scenarios to be tested.
- Brought in the idea of using XRAY plugin to JIRA and cultivated the idea of Collating and creating relative mapping between Requirements to Business/Technical User Stories to Testcases to Test Executions.
- Using EasyBI, created productive reports which helped Higher Management to clearly understand the progress made across different streams of Project.
- Managed the team of 60 members across 5 different streams spread across geographical regions by Providing direction and support to ensure successful project execution.
- Manage Team Recruitment and build a stable & scalable team.
- Actively managed Risks, issues and concerns, resolving them in timely manner to ensure Project Success.
- Handled Revenue accruals and Financial Projections to Higher Management.
Delivery Team Lead
Liberty Global
Schiphol Rijk
01.2012 - 12.2017
- Business Data Solutions (BDS) Implementation Team Lead for Unity Media, Germany.
- Salesforce Consolidation Team Lead for Liberty Global, Netherlands.
- UPC-Ziggo Merger PMO for Liberty Global, Netherlands.
- DSL & Cable Modem Firmware Delivery Team Lead for SmartRG, USA.
Team Lead
HCL Technologies
01.2007 - 01.2012
- ISP Core & Edge Router Firmware Delivery Team Lead for Cisco, USA from 2007-2012.
Education
Bachelor of Information Technology -
Dr.Mahalingam College of Engineering & Technology
Pollachi01.2007
Skills
- Product Pipeline
- KPI development & tracking
- Teamwork & Leadership
- Stakeholder Management
- Program Management
- Project Portfolio Management
- Multilevel Collaboration
- Interpersonal Communication
- Tactical Planning & Execution
- Project workflow optimization
- Technical Process Improvement
- Scrum & Agile Methodology
- Analytical Problem-Solving
- Risk Assessment & Monitoring
- Cross-functional team leadership
- Team development
- Team building
- Training and development
- Employee coaching and mentoring
Certification
- PSPO (Pursuing)
- SAFe Agilist
- GenAI for Managers (Prodapt Certification)
- CCNA
- CCIP (BGP + MPLS)
Accomplishments
- Account of the Year, Product Solutions Europe, 2024
- Pursuit of the Year, Prodapt Solutions Europe, 2021
- Spotlight Award, Prodapt Solutions Europe, 2015
- Superstar Award, Prodapt Solutions Europe, 2013
- Certificate of Excellence Award for Productivity, HCL Technologies, 2010
- Unstoppable COCDian, HCL Technologies, 2009
- Employee of the Month, HCL Technologies, 2009
- Joined the O2 League, HCL Technologies, 2009, 2010, 2011
Courses Completed
- Emerging Leader Program (Prodapt Solutions)
- Become a Product Manager (Udemy)
- The Program Management Course (Udemy)
Languages
- English
- Nederlands (Redelijk)
- Tamil
- Kannada (Speak)
Other Project Experience
- Business Data Solutions (BDS), Implementation Team Lead, Unity Media, Germany, 01/2017 - 12/2018
- Salesforce Consolidation, Team Lead, Liberty Global, Netherlands, 01/2016 - 12/2017
- UPC-Ziggo Merger, PMO, Liberty Global, Netherlands, 01/2015 - 12/2017
- DSL & Cable Modem Firmware Delivery, Team Lead, SmartRG, USA, 01/2012 - 12/2015
- ISP Core & Edge Router Firmware Delivery, Team Lead, Cisco, USA, 01/2007 - 12/2012
Tools Experience
- Atlassian
- JIRA
- Confluence
- Wiki
- One Note
- Kendis
- Xray
- EasyBI
- Zephyr
- Trello
- Microsoft Project
- Sharepoint
Languages
Tamil
First Language
English
Proficient (C2)
C2
Dutch
Elementary (A2)
A2
References
References available upon request.
Timeline
Product & Program Manager
Virgin Media O2
01.2023 - Current
Product Owner & Delivery
Liberty Global
01.2018 - 01.2023
Delivery Team Lead
Liberty Global
01.2012 - 12.2017
Team Lead
HCL Technologies
01.2007 - 01.2012
Bachelor of Information Technology -
Dr.Mahalingam College of Engineering & Technology
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