Pragati Singh
Eindhoven
Summary
Dynamic and results-oriented sales professional with extensive experience in retail management, currently serving as a Sales Advisor at H&M. Expertise in enhancing customer satisfaction through exceptional service and problem-solving capabilities. Proven ability to drive team success while managing diverse operations, supported by advanced skills in SAP Retail and logistics management. Committed to leveraging a strong educational background in Fashion Management and Business Administration to contribute effectively in a managerial capacity. Seeking to utilize leadership and strategic planning skills to foster growth within a forward-thinking organization.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Sales Advisor
H&M
06.2023 - Current
- Currently serving as a Sales Advisor at H&M, delivering exceptional customer service to enhance the overall shopping experience
- Engage with customers to understand their needs and provide tailored solutions to meet those requirements
- Maintain a welcoming and organized environment, ensuring product availability and visual appeal
- Drive sales by leveraging effective communication and strong interpersonal skills to build customer relationships
Teacher
IDI (i Discover i) Pre-School
09.2015 - 03.2018
- Plan and implement curriculum that ensure child development
- Maintaining students’ progress, routines, interests
- Perform all administrative duties including telecom, emails etc
Assistant Manager Category
Future Group
03.2007 - 01.2010
- Brands handled: Bare Denim, Pepe, Lee, Wrangler, Bossini, Levis, W, Biba, Wills, Provogue, Van Heusen, UCB, Barbie, etc
- Range Planning and Buying
- Coordinating logistics with brands, and maintaining inventory
- Gurgaon Central Mall Planning and initial setup
Merchandise Controller
Landmark Group
06.2006 - 03.2007
- Making orders for respective location as per requirement and Sales and stock analysis
- Analysis of margin, stock position, ageing and end of season sales planning
Education
Post Graduate Program - Fashion Management
National Institute of Fashion Technology
Hyderabad, India05.2006
Bachelor - Business Administration
Invertis Institute of Management Studies
Bareilly, India05.2004
Skills
- SAP Retail
- MS Office
- Advance excel
- Logistics Management
- Strategic Planning
- Problem Solving
Languages
English, Hindi
Native language
Dutch
Intermediate
B1
Additional Information
- Volunteer at International School Eindhoven (02/2022 - 05/2023)
- Volunteer at Holland Expat Center, Eindhoven (02/2019 - 07/2021)
- Area Manager, Freelancing at PRETTY WOMEN (06/2009 - 08/2009)
Certification
Acharya Certificate in Astrology - 12/2023
Hobbies
Astrology
Travelling
Singing
Painting
Timeline
Sales Advisor
H&M
06.2023 - Current
Teacher
IDI (i Discover i) Pre-School
09.2015 - 03.2018
Assistant Manager Category
Future Group
03.2007 - 01.2010
Merchandise Controller
Landmark Group
06.2006 - 03.2007
Acharya Certificate in Astrology - 12/2023
Post Graduate Program - Fashion Management
National Institute of Fashion Technology
Bachelor - Business Administration
Invertis Institute of Management Studies
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