POLASH ISLAM
RIYADH,SAUDI AREBIA
Summary
To work in environment which encourages me to succeed and grow professionally where i can utilize my skills and knowledge appropriately.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work history
Waiter
Chotto Matte Riyadh
Riyadh, Saudi Arabia
2025.02 - 2026.02
- Orchestrated waitstaff operations to ensure seamless service delivery.
- Led training initiatives for new staff on service standards and menu nuances.
- Strategically managed guest seating to maximise dining capacity and efficiency.
- Resolved customer issues to boost overall dining satisfaction and loyalty.
Waiter
Sushi Samba Riyadh
Riyadh, Saudi Arabia
2024.01 - 2026.01
- Provided exceptional customer service through efficient food and beverage delivery.
- Took client orders swiftly and accurately.
- Served customers in a fast, friendly, and effective manner.
FOOD RUNNER
BELGRAVIAN BRASSERIE
Al Khobar, Saudi Arabia
2022.02 - 2024.01
- Delivered excellent service by understanding and meeting specific dietary needs or preferences of guests.
- Prepared tables for next guests to ensure quick turnover rate in busy periods.
- Assured quality service for all customers by promptly responding to requests and complaints.
Education
Bachelor - Food and Beverage Product Hotel management
Sonar Bangla College
Bangladesh 2016.01 - 2019.10
High-School -
Pijirata Pur
Bangladesh 2012.01 - 2015.08
Skills
- Customer service excellence
- Effective communication
- Food and beverage pairing
- Team collaboration
- Guest greeting and seating
- Inquiry and complaint resolution
- Pleasant dining experience facilitation
- Strong work ethic
- Loyalty to work
- Punctuality
LANGUAGES
Indian (native)
Native
English (native)
Fluent
Arabic (basic)
Upper intermediate
PERSONAL INFORMATION
- Date of Birth: 05.01.1989
- Place of Birth: Bangladesh
- Availability: Immediately
- Height: 150 centimetres
- Weight: 60 kilos
Timeline
Waiter
Chotto Matte Riyadh
2025.02 - 2026.02
Waiter
Sushi Samba Riyadh
2024.01 - 2026.01
FOOD RUNNER
BELGRAVIAN BRASSERIE
2022.02 - 2024.01
Bachelor - Food and Beverage Product Hotel management
Sonar Bangla College
2016.01 - 2019.10
High-School -
Pijirata Pur
2012.01 - 2015.08