Pirmin Kalbermatter
Student Technische Informatica
Capelle aan den IJssel,ZH
Summary
Adept in food service and customer engagement, excelling at Villa Zebra, mastering order processing and teamwork. A proactive approach significantly enhanced dining experiences, leveraging skills in menu memorization and attention to detail to surpass standards.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work History
Cafe Worker
Villa Zebra
Rotterdam, South Holland
05.2018 - Current
- Produced food and drink products adhering to company quality and quantity standards.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Maintained a clean and organized café environment, adhering to health and safety regulations.
Restaurant Waiter
River Bar
Rotterdam, South Holland
05.2023 - 06.2023
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained clean and organized dining areas for optimal guest experience.
Education
Bachelor of Science - Technische Informatica
Hogeschool Rotterdam
Rotterdam 09.2023 - Current
Skills
Order Processing
Attention to Detail
Menu Memorization
Food service standards
Computer Skills
Teamwork and Collaboration
Customer Service
Food Preparation
Languages
Dutch
Native language
German
Advanced
C1
English
Proficient
C2
Hobbies
My hobbies are:
- Playing the guitar
- Baking
- Hiking (preferably in the mountains)
- Listening to music
Timeline
Bachelor of Science - Technische Informatica
Hogeschool Rotterdam
09.2023 - Current
Restaurant Waiter
River Bar
05.2023 - 06.2023
Cafe Worker
Villa Zebra
05.2018 - Current
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