Pieter Joram Smit

Delivering items and regularly assembling, particularly furniture for both home and garden. Long days are common, as well as having a cup of coffee with the customer! Frequent communication with the customer is essential to understand their needs and maintain high satisfaction.

Providing exceptional support and guiding customers,

• Troubleshooting software and hardware issues via phone and email.
• Advising and guiding customers on products and encouraging purchases.
• Collaborating within interdisciplinary and international teams to develop innovative solutions.
• Updating and sharing knowledge with colleagues about current issues.
• Creating templates for colleagues on common problems.