Peter Johnson
Stow,MA
Summary
High-achieving Account Manager offering extensive experience in developing account plans, increasing revenue and deepening customer relationships. Excellent communication and presentation skills. Ready to bring my experience to challenging new position with industry-leading team.
Overview
29
29
years of professional experience
Work History
Senior Account Manager
CaptionCall
Salt Lake City, UT
04.2015 - 03.2023
- Researched and secured new accounts within assigned territory to increase sales and profitability.
- Grew territory (MA, RI, and ME) to over 300 referring accounts. Worked diligently to exceed performance goals.
- Established and maintained good public relations and networking within community to develop business.
- Led initiative to create direct to consumer market. Booked and gave consumer presentations several times a month.
- Formulated plans to expand business operations and grow overall territory and client base.
- Exhibited at relevant trade shows to build network and client base.
Training Manager
American Student Assistance
Boston, MA
09.2001 - 01.2009
- Designed and led training programs on site for clients that utilized our software.
- Consulted with senior leaders to develop and execute strategy and provide regular updates.
- Collaborated with subject matter experts, vendors and third-party training providers to support learning and development strategy.
- Implemented training improvements to achieve desired results.
- Analyzed training needs to develop new programs or modify and improve existing.
- Organized manuals, multimedia visual aids and other educational materials to aid training.
Training Manager
Access International
Cambridge, MA
04.1996 - 09.2001
- Mentored team members to succeed and advance within department and company.
- Managed staff of software trainers (5) and technical writers (4).
- Delivered training on our software to clients employees prior to implementing our software.
- Designed all training curriculum.
- Traveled extensively throughout United States and Canada to deliver client training programs.
- Collaborated with subject matter experts, vendors and third-party training providers to support learning and development strategy.
- Sought and implemented continuous improvements by encouraging team to leverage new digital tools.
Sales Support Specialist
Datatel
Fairfax, VA
08.1994 - 01.1996
- Supported the sales team by performing live demonstrations of our software during the sales process.
- Sales demonstrations ranged from one day to up to 5 days.
- Traveled extensively throughout Unites States and Canada.
- Achieved expert level status on complex enterprise wide software for Higher Education and Non Profit business sectors.
Education
Bachelor of Arts - Business Administration And Political Science
05.1989
Skills
- Revenue generation
- Sales tactics
- Business development
- Customer relationships
- Community involvement
- Acquiring new customers
- Proficient in Technology
- Regional accounts
Timeline
Senior Account Manager - CaptionCall
04.2015 - 03.2023
Training Manager - American Student Assistance
09.2001 - 01.2009
Training Manager - Access International
04.1996 - 09.2001
Sales Support Specialist - Datatel
08.1994 - 01.1996
Augustana College - Bachelor of Arts, Business Administration And Political Science
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