Petar Angelushev
Summary
Accomplished professional with a solid background in leadership and interpersonal effectiveness, skilled in navigating diverse environments. Expertise includes effective delegation, diplomatic communication, and performance metrics evaluation. Proven success in mentoring, coaching, staff recruitment, and crisis management. Committed to fostering collaboration while achieving organizational objectives.
Overview
7
7
years of professional experience
Work history
Manager
Royal Roots BV
Amsterdam, North Holland
2020.08 - Current
- Delegate tasks efficiently to ensure maximum productivity and team cohesion.
- Coordinated cross-departmental collaboration to streamline processes and improve overall workflow.
- Conduct training sessions aimed at improving customer service standards and fostering team development.
- Maintained inventory control to ensure consistent stock levels and support operational efficiency.
- Managed team dynamics by implementing conflict resolution strategies.
- Delegated tasks efficiently to maximise productivity.
- Coordinated hiring, recruitment and training strategies to build successful costumer service team.
- Liaised with suppliers to ensure timely deliveries.
Sales assistant
TheCoffeeshops.com
Amsterdam, North Holland
2019.04 - 2020.02
- Ensured stock replenishment in a timely manner to maintain product availability.
- Collaborated effectively with team members to meet sales targets.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Built strong relationships with regular customers for repeat business.
- Improved customer service by efficiently handling queries and complaints.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Trained new staff members, fostering a supportive working environment.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
Education
Bachelors in acting/drama theatre -
National Academy for Theatre and Film Arts
Sofia/Bulgaria /2012 - /2015
Skills
- Effective delegating
- Leadership in diverse environments
- Interpersonal effectiveness
- Diplomatic communication
- Performance metrics evaluation
- Mentoring and coaching
- Leadership skills
- Staff recruitment
- Crisis handling
Languages
English
Fluent
Bulgarina
Native
Dutch
Beginner
Timeline
Manager
Royal Roots BV
2020.08 - Current
Sales assistant
TheCoffeeshops.com
2019.04 - 2020.02
Bachelors in acting/drama theatre -
National Academy for Theatre and Film Arts
/2012 - /2015