Payel Banerjee
Almere
Summary
Proactive and goal-oriented professional with experience across domains like Banking (KYC, IT risk and Compliance, Housing), Aviation and IT services in roles like Business Analyst, Information Analyst, Scrum Master, Product Owner, Pre Sales and Marketing Analyst with a customer centric approach.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Business Analyst(Mortgage Criteria and Management)
Rabobank
02.2024 - Current
- Understanding the current scope of the business process with Scope analysis.
- Interacted with internal customers to understand business needs and translate into requirements and project scope. Performed Gap analysis between existing and desired states.
- Speculating possible solution options and improvements with architects and technical team taking into the impacts and value creation
- Co-creating the Project Start Architecture (PSA) which sets the goals, describes the principles to be adhered, identifies the impact, setting out the business requirement and process/application architecture and identifying the risk and security measures
- Creating Epics, Features, DoR, DoD with the PO for the MVP
- Prioritizing on the Features and creating SMART PBIs with PO and Process Manager
- Refining PBIs with the team by translating business requirements in technical solutions with the DevOps engineer
- Creating Mockups, for the UI for each one of the screens for the new journey
- Creating Solution Design, Data Dictionary for Data modules and Data objects
- Helping in In-Control topics for the IT compliance
- Organizing unit testing and Contract Based testing for the modules and the APIs
Customer Journey Expert/Delegate PO (Transaction Monitoring Non-Payments for KYC)
ING Bank
05.2022 - 05.2023
- Derive requirements from Business (Functional) Requirements and Non-Function Requirements including IT System Requirements
- Helping in IT Risk Compliance (ITRMP)
- Translating from business language to technical IT language that engineers can readily understand
- Initiate and Conduct Impact Analysis with all relevant stakeholders and Squads
- Identify dependencies, risks and issues across the ING Tech Departments and raise Risks/Issues/Impediments for resolution on-time
- Translate IT and Information Minimum Standards to executable Technical User Stories to be implemented through IT/Information Risk Controls
- Create desirable quality assurance plans and Test Plans in cooperation with the Implementation Squads for UAT and capture results for measurement against Definition of Done within the scope of IT/Platform success criteria
- Registration and Monitoring of Changes and Releases through the Development, Testing, Acceptance and Production environments according to Change Management Minimum Standards.
Business Information Analyst
KLM Airlines (Tata Consultancy Services)
07.2018 - 04.2022
- Organizing Scrum events
- Interviews/workshops with business to understand requirements
- Refining user stories with the development team
- Backlog management and helping PO in prioritization
- Understanding KPIs of flight operations for Performance analysis
- Responsible for data analysis for the interfaces
- Creation of data vault data modelling
- Understanding of Informatica designing and mapping, workflow and sessions for transformation of the data.
Business Analyst, SAP Consultant
Tata Consultancy Services
10.2011 - 04.2022
- Elicit, prioritize, and manage product requirements
- Manage changing requirements and communicate impact to the project team
- Gap Analysis of business processes
- Design and review of various documents including Software Requirement
- Sketch a possible technical solution to client requirement
- Development of new reports
- Designed new smartforms / layouts
- Modification in existing ABAP Objects
- Development of Function Module
- Worked on Data Dictionary for creation of custom tables
- Performance Tuning of existing objects
- Creation of Technical Specification
- Development, Effort Estimation, Code reviews.
Business Analyst
Lloyds Bank (Tata Consultancy Services)
10.2017 - 06.2018
- Analyse client’s business requirements and processes through gap analysis, interviews, workshops
- Communicate client’s business requirements by constructing easy-to-understand data and process models
- Collaborate and provide BA support to SMEs, developers and DBAs and liaising successfully to deliver goals
- Create Business Data Dictionary for data migration and ingestion activities
- Share data for regulatory reporting using APIs
- API design documentation
- PowerBI reports.
Education
Skills
- Domain skills : Mortgage Criteria and Management, KYC, Aviation
- IT Risk and Compliance management
- Analytical skills :Requirement elicitation, Gap Analysis, Business Process modelling, Data Modelling, Data Warehousing
- Collaboration and facilitation skills : Organizing workshops, stakeholder management, vendor management
- Agile skills : Scrum, Simplify at Scale
- Project Management skills : Roadmap development, Planning, Risk and impact management
- Documentation : Project Start Architecture, Project End Architecture, Functional requirement documentation, UML diagram, Data Dictionary, RACI, Solution Design, RTM
- UX skills : Wire framing
- Technologies : C, Java, ABAP, Pega App Studio, Informatica Powercenter, PowerBI, SOAP and REST API, SQL , Splunk Integration
- Tools : MS Office, JIRA, Confluence, Sharepoint, ServiceNow, Azure DevOps
- Testing : Unit testing, Contract Based testing, User Acceptance testing
Certification
- Professional Scrum Master from Scrum.org
- Certificate in Business Analysis from IIBA
- BCS Foundation Certificate
Languages
English
Native language
Dutch
Elementary
A2
Timeline
Business Analyst(Mortgage Criteria and Management)
Rabobank
02.2024 - Current
Customer Journey Expert/Delegate PO (Transaction Monitoring Non-Payments for KYC)
ING Bank
05.2022 - 05.2023
Business Information Analyst
KLM Airlines (Tata Consultancy Services)
07.2018 - 04.2022
Business Analyst
Lloyds Bank (Tata Consultancy Services)
10.2017 - 06.2018
Business Analyst, SAP Consultant
Tata Consultancy Services
10.2011 - 04.2022
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