Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Paulina Kusy

Rotterdam

Summary

I believe in personal development and I look forward to all the challenges that I will face up to. I am sure that I,would quickly become a valuable asset in your company. I know how to prioritize my work in an efficient way and have an eye for detail. Multitasking is my second nature,and I have a pro-active mindset. I like to connect and work together with colleagues from different cultural backgrounds.

Overview

12
12
years of professional experience
3
3
years of post-secondary education
2
2
Languages

Work History

Order Fulfillment Coordinator

Spares In Motion
11.2023 - Current
  • entry purchase orders and follow-up with suppliers for delivery date
  • coworking with Sales Team
  • answering customer queries regarding to delivery dates and required documentations
  • working closely with warehouse staff to coordinate pick-up schedules for outgoing orders.

Customer Service Representative

Ormco Europe BV
01.2018 - 10.2023
  • order Entry, order management
  • invoicing
  • co-working with Sales Reps and supporting them with accurate information regarding products and orders
  • dealing with all kind of stock issues
  • handling all special customer requests relating to order deliveries
  • interfacing with other departments such as planning, purchasing, warehouse and forwarders to ensure that customer's requests/orders are processed in a timely manner
  • monitoring payment together with the finance and sales department in order to ensure that the company will reached finance targets
  • analysing customer returns, complaints

Document Controller

Elekta Business Services
09.2016 - 09.2017
  • controlling number of documents received daily
  • ensuring that all are administered and distributed promptly,
  • providing daily guidance and support to the Project Team
  • reviewing the format and layout of incoming documents,distribute to project team and keep track and traceability of document delivery dates
  • preparing and distribution of reports/overviews required by Elekta's office for the United States and China
  • provide daily assistance to colleagues and project teams in the US, Canada and China
  • Document Control procedures in Elekta quality management system
  • perform scan activities

Senior Mobile Devices Management Assistant

Samsung R&D Center Polska
05.2014 - 09.2016
  • Managing mobile devices (currently ca.20 thousand pieces)
  • carrying out equipment stock-taking and disposal
  • processing mobile equipment orders
  • preparing reports and managing documentation
  • cooperating with Samsung's offices in Europe and Asia, cooperating with Mobile's operators
  • coordinating shipment of more than 1600 pieces of samples to Samsung Indie
  • assisting in implementing a mobile devices management system

Software Tester

Samsung R&D Center Polska
09.2011 - 05.2014
  • Carrying out a software certification process in compliance with Google's requirements,
  • preparing the required documentation, performing automatic software tests on the Android platform

Education

Bachelor's Degree in State Administration -

European College Law And Administraion
Warsaw, Poland
10.2006 - 06.2009

Skills

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Personal Information

Nationality: Polish

Timeline

Order Fulfillment Coordinator

Spares In Motion
11.2023 - Current

Customer Service Representative

Ormco Europe BV
01.2018 - 10.2023

Document Controller

Elekta Business Services
09.2016 - 09.2017

Senior Mobile Devices Management Assistant

Samsung R&D Center Polska
05.2014 - 09.2016

Software Tester

Samsung R&D Center Polska
09.2011 - 05.2014

Bachelor's Degree in State Administration -

European College Law And Administraion
10.2006 - 06.2009
Paulina Kusy