Summary
Overview
Work History
Education
Skills
Languages
PERSONAL INTERESTS AND DEVELOPMENTAL ACTIVITIES
Timeline
Generic
Paulina  Kosicka

Paulina Kosicka

Haarlem,NH

Summary

I am a dedicated Leader with strong interpersonal and problem-solving skills, eager to transition into customer service. Throughout my career, I have gained valuable experience in leading teams, managing fast-paced environments, and resolving conflicts efficiently with a strong focus on finding effective solutions. I am known for my clear communication, active listening, and ability to build positive relationships with team members. Naturally inclined to help and support others, I am committed to delivering excellent customer experiences and driving satisfaction through proactive support and teamwork.

One of my personal interests is mindful communication, which I believe is key to successful interactions. Inspired by the principles of honesty, empathy, and presence, I strive to create open and genuine connections that foster trust and effective problem resolution. As the saying goes, “True communication begins when we listen with full attention and speak with honesty and kindness.” This approach not only guides my professional interactions but also shapes how I connect with people every day.

Overview

12
12
years of professional experience

Work History

Shift Leader

Alberts Advanced Mechatronics,Pneutec
Hoofddorp, North Holland
01.2025 - Current
  • Conducted daily team meetings to discuss improvements and share critical information.
  • Resolved production-related issues efficiently to minimize downtime and maintain workflow.
  • Collaborated with supervisors to identify and implement process improvements, enhancing operational efficiency and team performance
  • Resolved employee complaints and issues promptly, providing support and guidance to ensure a positive and productive work environment
  • Collaborated closely with the Planning and Engineering departments to ensure smooth operations.
  • Reviewed and validated new templates and work instructions required for the production of new products.
  • Responded promptly to team inquiries and managed professional email communication.
  • Motivated team members and delegated tasks effectively to optimize performance and productivity.
  • Monitored and controlled production orders to ensure timely execution and adherence to schedules.
  • Facilitated communication between shifts to ensure seamless transition of operations.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Product Assembler

Alberts Advanced Mechatronics, Pneutec
02.2024 - 12.2024

-Assembled components according to technical drawings and work instruction.

-Operated hand tools to build and fit parts with precision and care.

-Conducted routine inspections to ensure all assembled products met quality standards.

-Identified and reported defective materials or components to quality team

-Ordered missing/broken parts and materials.



Assistant Team Leader

Material in Motion
01.2019 - 11.2022
  • Ordering and receiving goods needed for production
  • Assisting the Team Lead with daily tasks
  • Supervising material flow, storage, and order fulfillment
  • Organizing and prioritizing workflow using a daily planner
  • Supervising the effective operation of the preparation department
  • Conducting quality control
  • Reporting issues and delivery delays
  • Conducting introduction trainings for new team members

Line Operator

Material in Motion
09.2017 - 01.2019
  • Assembling parts such as processors, motherboards, hard drives, memory cards, and cabling in server machines

Line Operator

Pro-Force
07.2016 - 08.2017
  • Following job orders for product specifications, dimensions, tolerances, and sequence of operations
  • Inspecting products to maintain quality and efficiency

Backup Team Leader

Barfoots of botley
01.2014 - 07.2016
  • Filling in production process documents and checklists
  • Conducting quality control
  • Assisting the Team Lead with daily tasks

Education

High school , Adam Mickiewicz
2011

Skills

  • I excel in effective communication and I am continuously enhancing my interpersonal skills
  • I am improving my skills in the field of creativity and resourcefulness
  • I approach my work responsibilities with a dedicated and unwavering commitment
  • I aspire to grow both professionally and personally
  • I excel at resolving challenging situations and finding effective solutions
  • I am skilled at both collaborative teamwork and independent work
  • I posses abilities in organization
  • I am willing to provide support
  • I am proficient in computer operations, including MS Office
  • I have a category B driving license

Languages

Polish
Native language
English
Upper intermediate (B2)
Dutch
Beginner
A1

PERSONAL INTERESTS AND DEVELOPMENTAL ACTIVITIES

I practice both yoga and meditation.

I like to read motivational and communication-focused books.

I am actively pursuing personal development.

I thoroughly enjoy hiking.

I have a keen interest in maintaining a healthy and active lifestyle.  

I enjoy journaling in my free time.


Timeline

Shift Leader

Alberts Advanced Mechatronics,Pneutec
01.2025 - Current

Product Assembler

Alberts Advanced Mechatronics, Pneutec
02.2024 - 12.2024

Assistant Team Leader

Material in Motion
01.2019 - 11.2022

Line Operator

Material in Motion
09.2017 - 01.2019

Line Operator

Pro-Force
07.2016 - 08.2017

Backup Team Leader

Barfoots of botley
01.2014 - 07.2016

High school , Adam Mickiewicz
Paulina Kosicka