PAU DE TOMAS MASSIA
Rotterdam
Summary
I am a hardworking and eager learner currently enrolled as a student at Hogeschool University of Applied Sciences, studying International Business. With a dedication to
applying my academic knowledge in practical settings and a readiness to continuously expand my skill set. I am prepared to contribute effectively to any work environment.
Overview
2
2
years of professional experience
Work History
Sales Assistant
INDITEX, Pull And Bear
06.2024 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Startup Founder
Targeted Reach Media
10.2024 - Current
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Drove product development from concept to launch, ensuring alignment with customer needs.
- Built an extensive network of connections within the industry, facilitating collaboration and resource sharing among startups.
- Established strong partnerships with key industry players for greater market presence.
Restaurant Waiter
Happy Italy
01.2024 - 06.2024
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Accounting Intern
Asesoria Empresarial Climent , S.L.
01.2023 - 07.2023
- Gained hands-on experience with various accounting software programs such as QuickBooks, Excel, and Sage, enhancing overall efficiency in daily tasks.
- Compiled monthly journal entries into general ledger system.
- Demonstrated strong attention to detail when reviewing financial statements for errors or inconsistencies before submission to managementclients.
Education
Associate of Applied Science - International Business Administration
Hogeschool Rotterdam
Rotterdam06-2026
Bachelor of Science - International Business Administration
Universidad Europea De Valencia
Valencia, Spain06-2023
High School Diploma -
American School of Valencia
Puzol, Valencia06-2020
Skills
- Cash handling
- Goal oriented
- Relationship building
- Stock management
- Team collaboration
- Task prioritization
Languages
English
Upper intermediate (B2)
Spanish
Bilingual or Proficient (C2)
Catalan
Upper intermediate (B2)
Timeline
Startup Founder
Targeted Reach Media
10.2024 - Current
Sales Assistant
INDITEX, Pull And Bear
06.2024 - Current
Restaurant Waiter
Happy Italy
01.2024 - 06.2024
Accounting Intern
Asesoria Empresarial Climent , S.L.
01.2023 - 07.2023
Associate of Applied Science - International Business Administration
Hogeschool Rotterdam
Bachelor of Science - International Business Administration
Universidad Europea De Valencia
High School Diploma -
American School of Valencia
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