Patricia Pires Falcao

Project: OIA (Oracle Intelligent Advisor/Oracle Policy Automation)
Regulators CRS/FATCA - Financial Economic Crimes
Methodology: Agile/ Scrum
Role: QA Specialist
QA responsibilities in the project:
- Testing estimations, test plans, use cases, testing scenarios; processes

- CBT (Contract-based testing)
- Regression tests
- REST api testing
- Backend testing
- Defect/Bug Tracking
Tools/ Technologies: Oracle Siebel, OIA/ OPM, VS Code, Python, SQL Developer, SoapUi, GitHub, Splunk, DevOps Azure

Projects: Onboarding of countries for Instant Payments
Wholesale Banking

Methodology: Agile/ Scrum
ACC environment (Pre-prod)
QA responsibilities in the project:
- E2E Test Coordinator
- Integration Tester
- Test Planning
- Testing Milestones (Environment, Test Scope Preparation – getting stakeholders approvals, testing
execution)
- Leading meetings with different teams/ countries
- Coordination between local and global teams
- Regression tests
- Testing Status Updates
- Creating and managing ServiceNow User Stories/ Confluence projects’ pages
- Creating Feature files/ scenarios (happy and unhappy flows), Testing execution, maintenance
- Log defects, tracking and follow up

Tools/ Technologies: IntelliJ IDEA, Java, Elastic Stack (ELK) – Kibana, ServiceNow, Cucumber, Feature files, TestCenter, GMTT (Global Monitoring Track Trace), DevOps Azure

Projects: MyCRM, MyContacts, Tank Planning and User Management

Methodology: Agile/ Scrum
QA responsibilities in the project:
- Testing estimations, strategy, test plans, use cases, testing scenarios, processes
- Testing Coordination
- Defect/Bug Tracking

Tools/ Technologies: React/ OutSystems, ServiceNow, Splunk, Alfresco, Okta, Postman API, Slack

Project: NU.nl (iOS - Core team)
NU.nl is a Dutch online newspaper.
Methodology: Agile/ Scrum

Role: Manual testing
QA responsibilities in the project:
- Perform Impact Analysis and design test strategy based on risk-based approach
- Execute test cases both functional and non-functional fulfilling business requirements document with detailed information and analyze the test results
- Log defects and logically track or follow up with developers until fixed and closed
- Collaborate with QA Engineers, developers and cross-functional team to troubleshoot issues and ensure quality
throughout the software development and quality assurance
- Participate in daily standups, refinement, planning and other relevant Agile meetings
- Contributions on Test Chapter meetings

Tools/ Technologies: Swift, Xcode, Charles Proxy, Postman api, Jira, Confluence, scripting throughout the terminal, iOS Console, GitHub, Firebase/ Crashlytics

August 2017 – June 2019

Project 2: ABN AMRO - Amsterdam

QA responsibilities in the project:- Testing estimations, strategy and documentation; - Perform Black-box and white-box testing techniques; - Writing and running test cases, Registration of defects found; - Functional & non-functional testing, manual, regression, E2E; - Exploratory testing, Integration testing; - Mobile automation (had started – short time) - Defect/Bug Tracking Tools/ Technologies: JIRA, Confluence, Cucumber, Android Studio, Sourcetree, Postman api, Java, postgreSQL, AWS, Espresso (Android), XCode, ServiceNow, Fabric (Crashlytics)

January 2017 – July 2017

Project 1: The Next Ad - Amsterdam
The Next Ad is an advertising automation technology that works for best campaign results – working directly with
Facebook platform.
QA responsibilities in the project:
- Scrum Master; Sprint Planning;
- Test Management, Testing Estimations, Test strategy, documentation;
- Write and run test cases, Testing result reports, Registration of defects found;
- Manual testing, Functional, regression testing, Exploratory testing, Integration testing;
- Testing different browsers, platforms, languages and time zones.
Tools/ Technologies: JIRA, Zephyr, Confluence; PHP, MySQL, Postman API and Jenkins

Gavi, the Vaccine Alliance is a public-private partnership committed to saving children's lives and protecting
people's health by increasing access to immunization in poor countries.

Projects: Country Portal, VI Track, Partners' Engagement Framework, Automated Comments Process, e-platform
and Team Performance Management and EO Dashboard.

QA responsibilities in the project:
- Testing Estimations, strategy, review of documentation (functional specifications), Confluence’s structure
for all the projects and requirements analysis;
- Write and run test cases;
- Registration of defects - done on JIRA/ SpiraTest;
- Functional testing: manual, regression, positive/ negative testing, exploratory testing;
- Testing different browsers, platforms, languages and time zones;
- Prepare UAT scripts based on business requirements;
- Track UAT progress and defects;
- Testing result reports;
- Manage the delivery of UAT defect fixes;
- Production system health check.

Tools/ Technologies: JIRA, Confluence, Salesforce, SOQL, Excel, SpiraTest, SauceLabs, JS (for coding analyses in case of bugs in the app).

Project: PlanetShares - Corporate Trust Services web tools for managing employee share and stock option plans, on issuer, shareholder and back office levels.

QA responsibilities in the project:
- Creation/Design of manual test cases;
- Test Execution;
- Multi browser and platforms;
- Analysis of Logs, First Analysis of an incident (on database also);
- Report and registration of defects;
- Knowledge of banking processes / business rules;
- Regression Testing:
- Functional Testing; manual and automation;
- UAT.

Tools/ Technologies: JIRA, HP Quality Center, Oracle SQL Developer, CA Clarity PPM, SharePoint, Selenium
IDE, HTML, JavaScript, XPath, Firebug, WRQ - Reflection for IBM.

Project: BES Network Migration of Platforms - Home Banking System

QA responsibilities in the project:
- Execution of Functional and System software testing, usability and interface to platform Home banking BES, Report and registration of defects into bug tracking system.
Tools/ technologies: Defect Management tool, HP Quality Center, Operating Systems: OS X and Microsoft Windows.

Project: PlanetShares - Corporate Trust Services web tools for managing employee share and stock option plans,
on issuer, shareholder and back office levels

QA responsibilities in the project:
-Testing web applications; Automation Testing; Analysis of requirements;
- Database Model execution to create datasets;
- Knowledge of Application Development Lifecycle and concepts;
- Knowledge in Banking Processes;
- Analysis of Logs, First Analysis of an incident Reports of the analysis and the defects;
- Test Execution and Test Management;
- Knowledge on Banking Processes;
- Functional Testing; UAT; Regression Testing; Automation of manual tests.

Tools/ technologies: Eclipse, Selenium; HP Quality Center / ALM; Borland StarTeam; SVN, Java, HTML, JavaScript, XPath and
Firebug