Patrícia Lichvarová
Den Haag,Netherlands
Summary
Dedicated and professional individual with a strong background in auditing, banking, and project assistance. Proven track record of success in the financial services industry and project management. Seeking an opportunity to utilize expertise in finance and auditing to contribute value to a dynamic organization. Currently pursuing a full-time role that presents professional challenges and allows for the application of interpersonal skills, effective time management, and problem-solving expertise. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
28
28
years of post-secondary education
2
2
Languages
Work History
Auditor
KPMG Slovensko spol. s r.o.
09.2023 - 09.2024
- Conducted financial audits for various clients to ensure compliance with regulations and standards
- Analyzed financial statements and identified discrepancies, resulting in improved accuracy and efficiency
- Collaborated with team members to prepare detailed audit reports and recommendations
- Analyzed data and findings to prepare reports detailing financial information.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of audit process.
- Managed multiple concurrent audit engagements, prioritizing tasks to meet deadlines without compromising quality.
- Collaborated with cross-functional teams to identify areas of risk and implement preventative measures.
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Increased internal control effectiveness through diligent evaluation of processes and providing recommendations for improvement.
Personal Banker
Prima banka Slovensko, a.s.
06.2022 - 05.2023
- Managed client accounts and provided personalized financial advice
- Facilitated loan applications and approvals, enhancing customer satisfaction
- Promoted bank products and services, leading to increased sales and customer engagement
- Cross-sold bank products and services to meet customer needs and provide options.
- Managed risk by carefully reviewing loan applications and making informed decisions based on creditworthiness assessments.
- Provided exceptional problem-solving skills when faced with challenging account inquiries from both internal partners and external customers.
- Maintained compliance in all transactions, adhering to bank policies and regulatory requirements.
- Resolved complex account issues through diligent research and prompt communication with clients.
- Assisted customers in navigating online banking platforms, increasing their comfort level with digital transactions.
- Developed customized financial plans tailored specifically to each client''s unique short-term and long-term goals.
- Streamlined account opening processes for increased efficiency and reduced wait times for clients.
- Handled cash transactions accurately, maintaining proper security measures to prevent theft or fraud incidents.
- Improved customer satisfaction by providing personalized banking solutions and effectively addressing client concerns.
- Built strong relationships with clients, resulting in increased loyalty and retention rates.
- Reconciled customer accounts and balanced daily transactions.
- Processed customer payments and account setup charges.
- Backed up teller team by handling needs of new and existing customers at main counter.
HR Assistant - Graduate Internship
Magnety Marreli
01.2021 - 10.2021
- Assisted HR department with daily operations, including recruitment and employee relations
- Coordinated training sessions and maintained employee records
- Supported the onboarding process for new employees, ensuring a smooth transition
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
- Organized new employee orientation schedules for new hires.
- Participated in recruitment and selection process for new hires.
- Compiled employee records from individual departments to maintain central files.
- Checked references for potential candidates.
Sales Assistant
TERRANOVA, s.r.o.
03.2017 - 01.2018
- Provided exceptional service by greeting customers, assisting with inquiries, and offering tailored product recommendations based on their needs
- Helped drive sales by maintaining product knowledge, upselling, and cross-selling products to meet sales targets and increase store revenue
- Improved store layout and product displays, leading to a 10% increase in sales during promotional periods
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established effective communication channels between sales and warehouse teams, streamlining order fulfillment.
Assistant in the Project Department
City Office
01.2017 - 09.2017
- Assisted in the planning and execution of various municipal projects
- Coordinated with different departments to ensure project deadlines were met
- Provided administrative support, including documentation and scheduling
Education
Bachelor's - Public Administration
Pavol Jozef Šafárik University
Slovakia- Košice 01.2017 - 01.2020
Master's - Economics
Technical University Košice
01.2020 - 05.2022
Accouting
Sa Vzdelavaj
Slovensko 04.2001 - 06.2024
Skills
Microsoft Excel
Personal Information
- Date of Birth: 09/20/96
- Driving License: B
Timeline
Auditor
KPMG Slovensko spol. s r.o.
09.2023 - 09.2024
Personal Banker
Prima banka Slovensko, a.s.
06.2022 - 05.2023
HR Assistant - Graduate Internship
Magnety Marreli
01.2021 - 10.2021
Master's - Economics
Technical University Košice
01.2020 - 05.2022
Sales Assistant
TERRANOVA, s.r.o.
03.2017 - 01.2018
Assistant in the Project Department
City Office
01.2017 - 09.2017
Bachelor's - Public Administration
Pavol Jozef Šafárik University
01.2017 - 01.2020
Accouting
Sa Vzdelavaj
04.2001 - 06.2024
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