Parteek Singh Mankoo
Surrey
Summary
Motivated Warehouse Associate and Creative customer care professional dedicated to consistently surpassing service goals with unparalleled support for customer needs. Skilled at Packing, inspection and storage operations. Have a handsome amount of experience at Customer handling.
Smoothly manages both incoming and outgoing calls and remote requests by applying strong organizational, research and time management skills. Solid history of success in fast-paced call center.
Overview
2
2
years of professional experience
Work History
Customer Care Representative
Teleperformance Private Limited
09.2022 - 07.2023
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Warehouse Associate
Crown Industries Private Limited
03.2021 - 02.2022
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Worked safely around moving machinery.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
Education
Post Graduate Diploma - Supply Chain Management
Douglas College
New Westminster04.2025
Bachelor in Business Administration - Business Administration
Shree Atam Vallabh Jain College
Punjab04.2023
High School Diploma -
B.C.M Sr Secondary School
Ludhiana, Punjab, India03.2019
Skills
- Outbound and Inbound Customer calling Skills
- Inventory Management and Planning
- Product Forecasting
- Understanding Customer Needs
- Organizational Leadership
- Inventory Recordkeeping
- Investigate Claims
Languages
Punjabi
Native language
English
Proficient
C2
Hindi
Proficient
C2
Timeline
Customer Care Representative
Teleperformance Private Limited
09.2022 - 07.2023
Warehouse Associate
Crown Industries Private Limited
03.2021 - 02.2022
Post Graduate Diploma - Supply Chain Management
Douglas College
Bachelor in Business Administration - Business Administration
Shree Atam Vallabh Jain College
High School Diploma -
B.C.M Sr Secondary School
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