Parag Jathar, CSTM®

• Leading the Quality Engineering function for digital media systems, ensuring high performance, scalability, and reliability of digital ad delivery platforms.
• Collaborated with product managers, architects, and development teams to define quality benchmarks and testing strategies for digital marketing solutions.
• Built and mentored a high-performing QA team across onshore and offshore locations, driving accountability and continuous improvement.
• Defined and implemented automated testing frameworks for API, UI, and performance testing using tools such as Cypress, Playwright, and Selenium.
• Established quality KPIs and dashboards to monitor software health and release readiness, enabling data-driven decision-making.
• Overseeing test planning, execution, and defect management across multiple agile release trains, ensuring timely and high-quality product deliveries.
• Championed CI/CD best practices and integrated automated tests into Jenkins/Bamboo pipelines to enable frequent and reliable deployments.
• Partnered with DevOps to improve test environments and ensure consistency across development, staging, and production environments.
• Led root cause analysis and post-release retrospectives to drive systemic improvements in software quality and development processes.

As a QA Manager: As a QA Lead: As a Sr. QA Engineer:

• Developed and executed test plans and strategies, integrating CI/CD using Jenkins and Git Actions.
• Optimized project execution and workflows through automation with Git Actions YML and Jenkins pipelines.
• Improved software development processes with enhanced test automation and deployment pipelines.
• Analyzed customer feedback to drive quality improvements in collaboration with development and design teams.
• Delivered performance reviews for QA staff, identifying training needs in CI/CD tools and automation frameworks.
• Communicated project updates, risks, and automation benefits to stakeholders.
• Managed QA team tasks and goals related to Jenkins pipelines, Git Actions YML, and automated testing.
• Reduced test execution time by 60% via Jenkins-integrated API test automation.
• Achieved 90% automation in API testing with Supertest and Cypress, accelerating releases.
• Improved bug detection rate by 35% through Cypress-based API automation.
• Created test plans, protocols, and strategies to ensure product quality.
• Coordinated resources for efficient, on-budget project execution.
• Enhanced development workflows by identifying automation opportunities.
• Conducted manual and automated testing using WebDriver and Cypress (JavaScript).
• Performed root cause analysis to resolve defects efficiently.
• Built comprehensive API tests with Supertest and Cypress (cy.request, cy.intercept).
• Integrated API tests into CI processes to optimize coverage and efficiency.
• Resolved technical issues and supported new/unknown testing scenarios.
• Followed Agile practices, attended daily scrums, and used Jenkins for managing environments.
• Validated ElasticSearch data vs MySQL using Kibana; tested Twilio-based call center configurations.
• Maintained ticket status and ensured release readiness.
• Verified data via Swagger; executed cron jobs via PuTTY; generated client flat-file reports via FTP.
• Performed Regression, Functional, and Smoke Testing.
• Developed automation scripts using Protractor for AngularJS UI; integrated with Jenkins and GitHub via VS Code terminal.

• Meet cases resolution SLA’s and Manage relationships with clients
• Configuration of database like MS SQL, MY SQL in different environment, Configuration of web servers like APACHE, TOMCAT on different environment, Reading Tomcat, Jasper logs and setting the Tomcat Properties in order to maintain stable performance of the server
• Work on client’s machines both remotely and onsite to install and troubleshoot the software
• Understand the requirements for the practice and keep the clients updated on the job progress
• Work with cross-functional teams to solve the relevant issues, Keep up to date with all eCW products and their enhancements
• Responsible for Black Box Testing, Involved in Manual Testing of the Application, Functional Testing, System Testing and Regression Testing
• Interacted with developers, users and various members of my team to discuss and to resolve defects and their priorities
• Participated in peer reviews of test cases, Understanding the business requirements, application and its components
• Developing and executing the Automation Test Scripts, Preparation of test scenarios/cases/execution and test results
• Reporting any defects / Observation on day to day basis, Attending the client calls and meetings, Involving in giving daily and weekly status reports to clients
• Involved in knowledge transfer to the newly recruited personnel, Implemented automation using Selenium WebDriver, JAVA, and appium for testing mobile apps(iOS & Android)
• Extensively automated regression and functional test suites by developing test cases, test suites using Selenium WebDriver, JAVA, JUnit, Wrote SQL queries extensively, queried database and generated test reports
• Performed Defect Tracking & Management in JIRA, Worked on Apps-ios & android, manual execution of test cases and automation for regression using appium
• Automated the eClinicalMobile application for android using Appium (Sel - Java)
• Implemented API test automation using REST Assured in Java, including creating reusable test methods and integrating with CI/CD pipelines.

• Responsible for gathering and analyzing the product and service markets to determine specific products or services with the highest demand as per the client requirements
• Used analytical skills to analyze & segregate data, which comes in the form of blogs
• Collected and classified data based on the target market, according to the research trends Used the Client provided portal & parameters to code the data accordingly
• Understood different projects & accurate execution of skill set to provide the assured quality to the client, Also provided necessary training and guidance to the team members
• Projects Handled: On Portal: IBM, GM, Online Universities, Kohler (Brand), Banking, Nat Geo Progressive Media and Global – Profiling Portals, Off Portal: Research Projects like Banking (Research and understanding the requirements, Generating the primary leads), Airlines (Core Research)