Paolo Olgiati
Haarlem,North Holland
Summary
International operations and facilities professional with experience across corporate services, logistics, and hospitality environments. Currently supporting facilities operations at an international corporate headquarter, ensuring efficient workplace management and internal service coordination. Strong background in customer service, inventory management, and team support across multiple countries. Multilingual and adaptable, with proven ability to work in fast-paced, multicultural environments.
International professional experience across Europe, Australia, New Zealand and the United States.
Overview
8
8
years of professional experience
Work history
Service assistant
Pvh Europe B.V.
Amsterdam, North Holland
2021.07 - Current
- Efficiently manage and resolve service requests through the Facilities Management System, ensuring timely issue resolution and uninterrupted daily operations.
- Proactively monitor and restock office supply areas, reducing shortages and supporting continuous workplace productivity.
- Support mailroom operations by handling incoming and outgoing parcels with accuracy and adherence to company procedures.
- Contribute to operational efficiency within a fast-paced corporate headquarters by supporting seamless day-to-day workflow and internal service standards.
Logistic and inventory associate
DSV Global Transport and Logistics
Amsterdam, North Holland
2020.10 - 2021.06
- Executed accurate order picking and processed inbound and outbound shipments in a high-volume logistics environment.
- Conducted quality control checks on incoming goods, ensuring compliance with company standards.
- Supported inventory management and stock replenishment, contributing to operational efficiency and reduced discrepancies.
Breakfast attendant
Recolo Hospitality
Amsterdam, North Holland
2019.06 - 2020.03
- Prepared and presented breakfast buffet for daily service, ensuring quality and consistency.
- Provided attentive and courteous guest service, contributing to high levels of customer satisfaction.
- Maintained cleanliness and organisation of dining and service areas in strict compliance with food safety and hygiene regulations.
Location assistant
Stromma Nederland
Amsterdam, North Holland
2018.03 - 2019.04
- Assisted guests at retail locations and moorings, providing accurate information and resolving inquiries promptly and professionally.
- Supported inventory management and ordering processes to ensure optimal stock levels and product availability.
- Collaborated effectively with team members to maintain efficient daily operations within a fast-paced, tourism-driven environment.
Assistant restaurant manager
Pasta Pasta Restaurant
Amsterdam, North Holland
2018.06 - 2019.01
- Led shifts and supervised team members, ensuring efficient service and adherence to company standards.
- Supported the Restaurant Manager with inventory control and stock ordering to maintain optimal supply levels and minimize waste.
- Assisted in staff planning and scheduling to optimize workflow and ensure adequate shift coverage.
- Managed daily cash handling, reconciliation, and balancing procedures with a high level of accuracy and accountability.
Education
Bachelor’s Degree in Cultural/Linguistic Mediation - Linguistic
Universitá Degli Studi Dell' Insubria
Varese 09/2006 - 05/2010
Skills
- Facilities Management
- Workplace Services
- Operations Support
- Logistics
- Inventory Management
- Customer Service
- Team Coordination
- Multilingual Communication
Languages
English
Advanced
Italian
Native
Spanish
Upper intermediate
Dutch
Elementary
Additional International Experience
Front-of-house and customer service roles in:
- Avis Budget Italia S.p.A - Italy
- Gemelli Italian Restaurant - Australia
- Skyline Queenstown - New Zealand
- La Locanda Restaurant - USA
- LBS – Leisure and Business Services – Italy
Timeline
Service assistant
Pvh Europe B.V.
2021.07 - Current
Logistic and inventory associate
DSV Global Transport and Logistics
2020.10 - 2021.06
Breakfast attendant
Recolo Hospitality
2019.06 - 2020.03
Assistant restaurant manager
Pasta Pasta Restaurant
2018.06 - 2019.01
Location assistant
Stromma Nederland
2018.03 - 2019.04
Bachelor’s Degree in Cultural/Linguistic Mediation - Linguistic
Universitá Degli Studi Dell' Insubria
09/2006 - 05/2010