Oliwia Nędza
Diemen
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
15
15
years of professional experience
Work History
Recruiter / Planner
Easy Clean Up
06.2023 - Current
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange interviews with applicants.
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media.
- Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
- Operated and maintained applicant tracking and candidate management systems.
- Trained junior recruiters on best practices, contributing to overall team success and improved efficiency.
- Negotiated employment terms with candidates to mutual satisfaction, streamlining onboarding process.
- Completed human resource operational requirements by scheduling and assigning employees.
- Planned, monitored and appraised employee work results
Administratief Medewerker Personeelszaken
Easy Clean Up
02.2023 - 06.2023
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in on/offboarding new employees and coordinating orientation schedules to ensure a smooth integration into the team.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
Supervisor
JD Sports Fashion BV
01.2022 - 01.2023
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Generated reports detailing findings and recommendations.
- Conduct audits.
Sales Advisor
JD Sports Fashion BV
01.2021 - 01.2022
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Sales Advisor /Sales Team Leader
Gideon Italiaander BV
01.2017 - 01.2021
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Motivated team members to surpass their targets, recognizing and rewarding their achievements.
- Increased sales by offering advice on purchases and promoting additional products.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Trained new employees on customer service, money handling and organizing strategies.
- Set and achieved company defined sales goals.
Administratief Medewerker
Advocatenkantoor Matlak
01.2014 - 01.2017
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Assisted coworkers and staff members with special tasks on daily basis.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Boekhouding Assistente
Boekhoudingskantoor „Dextra” Sp. z o.o.
01.2010 - 01.2014
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Gathered financial information, prepared documents
- Provided journal entries and performed accounting
- Prepared working papers, reports and supporting documentation
- Collected and reported monthly expense variances and explanations.
- Paid attention to detail while completing assignments.
- Handled day-to-day accounting processes to drive financial accuracy.
Education
Master - management toerisme
Ritmeester Witold Pilecki Hogeschool
Oswiecim, Poland01.2013
Bachelor - management toerisme
Hogere School of Management En Sociale Wetenschapp
Tychy, Poland01.2010
Skills
- MS Office
- Operating accounting program CDN Classic
- Administrative skills
- Team collaboration
- Time management
- Recruitment
- Self-motivated work ethic
Languages
Polish
Native language
Engels
Upper intermediate
B2
Nederlands
Beginner
A1
Personal Information
Date of Birth: 04/26/89
Hobbies and Interests
- Literatuur
- Reizen
- Muziek
- Vreemde talen
Consent
Ik geef toestemming voor de verwerking van mijn persoonlijke gegevens opgenomen in de CV voor de behoeften van het recruitment proces in overeenstemming met de wet van 29.08.1997 betreffende de bescherming van persoonsgegevens (Staatsblad nr. 133 pos. 883).
Timeline
Recruiter / Planner
Easy Clean Up
06.2023 - Current
Administratief Medewerker Personeelszaken
Easy Clean Up
02.2023 - 06.2023
Supervisor
JD Sports Fashion BV
01.2022 - 01.2023
Sales Advisor
JD Sports Fashion BV
01.2021 - 01.2022
Sales Advisor /Sales Team Leader
Gideon Italiaander BV
01.2017 - 01.2021
Administratief Medewerker
Advocatenkantoor Matlak
01.2014 - 01.2017
Boekhouding Assistente
Boekhoudingskantoor „Dextra” Sp. z o.o.
01.2010 - 01.2014
Master - management toerisme
Ritmeester Witold Pilecki Hogeschool
Bachelor - management toerisme
Hogere School of Management En Sociale Wetenschapp
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