Summary
Overview
Work History
Education
Skills
Hobbies and interests
Languages
Timeline
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Olivier Huigen

Olivier Huigen

Summary

Experienced with providing attentive and courteous service to guests in different hospitality businesses. Utilizes strong communication and interpersonal skills to enhance customer experiences. Proven ability to enhance guest satisfaction through attentive service and effective order taking. Skilled in time management and maintaining professionalism under pressure, consistently delivering exceptional dining experiences while managing high volumes of customers. Stays calm in stressful situations.

Overview

5
5
years of professional experience

Work History

Waiter and Bartender

Boomerang Beach Club
05.2024 - 09.2025
  • Provided prompt and courteous service to guests, ensuring positive dining experiences.
  • Provided exceptional customer service, enhancing guest satisfaction and loyalty.
  • Assisted with menu knowledge, accurately responding to customer inquiries regarding food and beverage options.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.

Waiter and Bartender

BIT Grill & Cafe
12.2024 - 05.2025
  • Supported team members during peak hours by managing multiple tables effectively for optimal service flow.
  • Learned daily specials and promotional offerings to effectively upsell menu items to customers.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Complied with all company policies regarding uniform standards, punctuality, and professionalism.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Dishwasher

Bistro De Lof
10.2022 - 04.2024
  • Maintained cleanliness and organization of dishwashing area, ensuring efficient workflow.
  • Operated industrial dishwashing equipment to process large volumes of dishes and utensils.
  • Assisted kitchen staff by promptly cleaning and returning cooking tools, enhancing service speed.
  • Collaborated with culinary team to prioritize dishwashing tasks during peak service hours.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.

Shelf Stacker

Albert Heijn
01.2021 - 09.2022
  • Assisted customers with locating desired products, promoting a helpful and efficient environment.
  • Collaborated with team members to efficiently complete tasks such as unloading shipments and restocking shelves.
  • Enhanced overall store operations by willingly taking on additional responsibilities during high traffic periods or whenever necessary.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.

Ice Cream Server

BitterKoud
01.2021 - 06.2021
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Managed long lines of customers during peak times while maintaining professionalism under pressure.
  • Maintained cleanliness and organization of serving areas to ensure a positive customer experience.

Education

High School Diploma -

Haags Montessori Lyceum (HML)
06-2025

Skills

  • Order taking
  • Customer service
  • Time management
  • Attention to detail
  • Professional appearance
  • Stress-resistant

Hobbies and interests

soccer, fitness, music, electronics

Languages

Dutch
English
Full Professional
Spanish
Professional Working

Timeline

Waiter and Bartender

BIT Grill & Cafe
12.2024 - 05.2025

Waiter and Bartender

Boomerang Beach Club
05.2024 - 09.2025

Dishwasher

Bistro De Lof
10.2022 - 04.2024

Shelf Stacker

Albert Heijn
01.2021 - 09.2022

Ice Cream Server

BitterKoud
01.2021 - 06.2021

High School Diploma -

Haags Montessori Lyceum (HML)
Olivier Huigen