OLIVIA PIERCEY
Irishtown-Summerside
Summary
I am a part-time nursing student, seeking part time employment. I have worked in many areas throughout my life. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Personal Care Assistant
Western Health Services
Corner Brook, NL
01.2024 - 09.2025
- Assisted clients with daily living activities and personal hygiene routines.
- Provided companionship and emotional support to enhance client well-being.
- Monitored client health conditions and reported changes to healthcare professionals.
- Documented daily care activities and client progress in care plans accurately.
Server
Madison’s
04.2024 - 07.2024
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server / Bartender
Shoeless Joe's Sports Grill
02.2022 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender
Bar on Broadway
01.2022 - 07.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Personal Care Assistant
Chartwell Retirement Residence
04.2020
- Provided assistance with daily living activities, including bathing, dressing and grooming
- Employed compassionate care when providing personal hygiene services to individuals requiring assistance
- Assisted residents in activities of daily living to maintain health and dignity
- Assisted in maintaining a clean, safe environment by following infection control policies and procedures
- Responded quickly to emergency situations and provided necessary first aid
- Prepared meals according to client dietary requirements
- Monitored vital signs such as temperature, pulse rate, respiration rate, weight
- Reported health changes and provided proper documentation to appropriate staff
- Read and contributed to shift reports and care notes
- Coordinated with doctors and registered nurses to develop care plans for clients
- Checked patients' pulse, temperature, and respiration
- Prepared and maintained records of client progress and performed services
- Performed healthcare-related tasks, such as monitoring vital signs and medication, under direction of registered nurses and physiotherapists.
Education
BScN in Nursing Candidate -
Grenfell Memorial University
Corner Brook, NLSkills
- Medication Management
- Housekeeping - Maintain clean and tidy work spaces
- CPR Certified
- Managing money, to return proper balance back to customers
- Closing cash for closing shifts
- POS System
- Smart Serve Certification
Certification
- CPR
- First Aid
- WHMIS
- Medication Administor
Languages
1
References
- Glenda Dare, HomeCare, Personal Care Manager, (226) 200-0651, GlendaDare@hotmail.com
- Elaine Shaw, Chartwell Retirement Residences, Personal Assistant To The Office Manager, (519) 806-3602, elshaw@chartwell.com
- Angelo Bertolino, Chartwell Retirement Residence, Food Service Manager, (647) 289-3907, abertolino@chartwell.com
Awards
- Shannon Grant Advocacy Award
- Honor Roll
Timeline
Server
Madison’s
04.2024 - 07.2024
Personal Care Assistant
Western Health Services
01.2024 - 09.2025
Server / Bartender
Shoeless Joe's Sports Grill
02.2022 - 08.2023
Bartender
Bar on Broadway
01.2022 - 07.2023
Personal Care Assistant
Chartwell Retirement Residence
04.2020
BScN in Nursing Candidate -
Grenfell Memorial University