Olesia Trubnykova
Vries
Summary
Highly efficient Crew member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Crew Member
Burger King
03.2023 - Current
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
Nail Artist
Work On My Own
10.2022 - Current
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Responded to customer requests and concerns about gel application and nail art designs.
- Oversaw schedule to manage appointments of new and existing clients.
- Used gels and glitters to create custom nail art designs for clients.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Utilized specialized tools and techniques to restore natural nails and create unique nail art.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
Waitress
Restaurant "Pearl"
06.2020 - 09.2021
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Seller
Family Bussines
06.2017 - 08.2019
- Responded to customers' complaints regarding service and product quality to solve issues.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Utilized product knowledge to educate customers on features and benefits.
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
- Operated cash register to process payments and provided receipts to establish proof of transaction.
Education
Bachelor - Law
Odessa Law Academy
Ukraine06.2026
High School Diploma -
School-gymnasium
Ukraine05.2022
Skills
- Forklift Operation
- Ordering Procedures
- Valid Driver's License
- Food Preparation and Safety
- Teamwork and Collaboration
- Health and Safety Compliance
- Store Opening and Closing
Certification
Nail Artist certificate
Languages
Ukrainian
Native language
English
Upper intermediate
B2
Dutch
Elementary
A2
Russian
Proficient
C2
Timeline
Crew Member
Burger King
03.2023 - Current
Nail Artist
Work On My Own
10.2022 - Current
Waitress
Restaurant "Pearl"
06.2020 - 09.2021
Seller
Family Bussines
06.2017 - 08.2019
Bachelor - Law
Odessa Law Academy
High School Diploma -
School-gymnasium
Similar Profiles
Md Bipul AliMd Bipul Ali
Assistant Manager at King Food AB (Burger King)Assistant Manager at King Food AB (Burger King)
Bryce GladueBryce Gladue
Assistant Manager at Burger King Londonderry (King MG Kitch inc)Assistant Manager at Burger King Londonderry (King MG Kitch inc)
Channay MoreheadChannay Morehead
Shift Manager at Burger KingShift Manager at Burger King